GoodRx Questions & Answers

Here’s what consumers have asked with answers from GoodRx staff and previous consumers.

303 questions answered

29% answered in 1 day

Question:

Why do you not include the pricing from the '$4 generic lists' available at most pharmacies? these prices are clearly available online, so any web crawler tool has access to them. Why do you not include the pricing from the '$4 generic lists' available at most pharmacies? these prices are clearly available online, so any web crawler tool has access to them.

Answer:

Hi Fred - we have the $4 generic lists for every pharmacy. Are you aware of prices we're missing? We'd love to know. Email us at info@goodrx.com, please?

By GoodRx R., over a year old

Question:

What if im in the doughnut hole (mwdicare) and my pharmacy gives me a cut rate when i'm in the doughnut hole will your coupons still work? What if im in the doughnut hole (mwdicare) and my pharmacy gives me a cut rate when i'm in the doughnut hole will your coupons still work?

Answer:

You can always compare our prices to other prices being offered by a pharmacy. You cannot use our coupons WITH Medicare, but you can use them instead of Medicare if our prices are better.

By GoodRx R., over a year old

Question:

Do you know why kroger in jasper ga wouldn't take your coupon Do you know why kroger in jasper ga wouldn't take your coupon

Answer:

If you're having an issue, please call the # on the coupon and we'll get it resolved. All of our prices and discounts are based on contracts with the pharmacies. Apologies for inconvenience.

By GoodRx R., over a year old

Question:

I need a coupoun for generic librax for target. the generic is chlordiazep/clidinium caps 5/2.5 I need a coupoun for generic librax for target. the generic is chlordiazep/clidinium caps 5/2.5

Answer:

Start here: http://www.goodrx.com/librax

By GoodRx R., over a year old

Question:

What pharmacies in the 36606 area will honor this card? i'm in mobile, al. What pharmacies in the 36606 area will honor this card? i'm in mobile, al.

Answer:

Any pharmacy we list will honor GoodRx. If they don't, please call the # on the card to let us know.

By GoodRx R., over a year old

Question:

How often does goodrx renegotiate contracts with pharmacies? or how long will a "contract" last? where to find that info?

Answer:

Are you having an issue at a pharmacy? Please email info@goodrx.com if you are.

By GoodRx R., over a year old

Question:

Does goodrx deliver the drugs yourselves or do customers have to go to places like walmart to fill the prescriptions Does goodrx deliver the drugs yourselves or do customers have to go to places like walmart to fill the prescriptions

Answer:

Hi Mry - we are not a pharmacy, but we provide discounts and savings tips so that you can purchase these drugs for less at your local pharmacy.

By GoodRx R., over a year old

Question:

My walmart in mooresville nc refused my coupon discount this month. i have used it there for several years. why did they deny it now

Answer:

The pharmacist may have been confused. Would you email us at info@goodrx.com so we can resolve for you?

By GoodRx R., over a year old

Question:

Has walgreen's pharmacy stopped accepting the goodrx discounts for controlled substances? Has walgreen's pharmacy stopped accepting the goodrx discounts for controlled substances?

Answer:

Pharmacies have the discretion to not honor coupons for controlled substances, and we state that clearly on our website on pages where you can print coupons. However, we find in practice that the vast majority of pharmacies WILL accept coupons, which is why we list them. We'd recommend trying another pharmacy and we apologize for the inconvenience.

By GoodRx R., over a year old

Question:

Why doesn't frys honor goodrx? Why doesn't frys honor goodrx?

Answer:

We only published prices for agreed-upon discounts. If you're having an issue, please email us at info@goodrx.com so we can investigate and resolve on your behalf? Thanks.

By GoodRx R., over a year old

1...27282930313233

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

GoodRx Questions & Answers

What if im in the doughnut hole (mwdicare) and my pharmacy gives me a cut rate when i'm in the doughnut hole will your coupons still work? What if im in the doughnut hole (mwdicare) and my pharmacy gives me a cut rate when i'm in the doughnut hole will your coupons still work?

Do you know why kroger in jasper ga wouldn't take your coupon Do you know why kroger in jasper ga wouldn't take your coupon

I need a coupoun for generic librax for target. the generic is chlordiazep/clidinium caps 5/2.5 I need a coupoun for generic librax for target. the generic is chlordiazep/clidinium caps 5/2.5

What pharmacies in the 36606 area will honor this card? i'm in mobile, al. What pharmacies in the 36606 area will honor this card? i'm in mobile, al.

How often does goodrx renegotiate contracts with pharmacies? or how long will a "contract" last? where to find that info? How often does goodrx renegotiate contracts with pharmacies? or how long will a "contract" last? where to find that info?

Does goodrx deliver the drugs yourselves or do customers have to go to places like walmart to fill the prescriptions Does goodrx deliver the drugs yourselves or do customers have to go to places like walmart to fill the prescriptions

My walmart in mooresville nc refused my coupon discount this month. i have used it there for several years. why did they deny it now My walmart in mooresville nc refused my coupon discount this month. i have used it there for several years. why did they deny it now

Has walgreen's pharmacy stopped accepting the goodrx discounts for controlled substances? Has walgreen's pharmacy stopped accepting the goodrx discounts for controlled substances?

Why doesn't frys honor goodrx? Why doesn't frys honor goodrx?

Can’t see your question? Ask to get answers from the GoodRx staff and other customers.

How often does goodrx renegotiate contracts with pharmacies? or how long will a "contract" last? where to find that info?

My walmart in mooresville nc refused my coupon discount this month. i have used it there for several years. why did they deny it now