• Good Goth

Good Goth

Overview

Good Goth has a rating of 3.52 stars from 48 reviews, indicating that most customers are generally satisfied with their purchases. Good Goth ranks 8th among Goth sites.

  • Service
    6
  • Value
    8
  • Shipping
    8
  • Quality
    7
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • So I ordered a dress form them and I had to email a number of times on why it was taking so long.
How would you rate Good Goth?
Top Positive Review

“Unbuckle me boots”

Jaxx K.
12/29/21

They are nice, but my unbuckle me boots screw started poking my foot THE SECOND DAY I wore them. Extremely disappointed

Top Critical Review

“Not great”

Vanessa G.
3/15/22

I had heard of this store years ago and finally decided to buy a bit ago. I was severely disappointed. All the material for the clothes was extremely cheap and all made in china, which doesn't make sense since it's so expensive.

Reviews (48)

Rating

Timeframe

Other

Reviews that mention popular keywords

dress (7)
Thumbnail of user lizr212
1 review
1 helpful vote
August 10th, 2021

I have ordered the mystery apparel bags from good goth multiple times and everytime i have been pleased with what ive got. My most recent order is taking longer than usual but i think its just because of the current pandemic. Overall its a great way to grow your gothic wardrobe without breaking the bank.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jennac27
1 review
27 helpful votes
June 9th, 2016

I have ordered from there a few times, shipping says its takes 1-2 weeks. Every time I have ordered from there it takes up to 5 weeks and with no notice that the item is on back order. Customer support says the same thing every time that its on back order, it doesn't say anywhere when buying the product it is and you dont get an email about it being late. This store is unreliable and not recommended to buy from.

Thumbnail of user vanessag364
1 review
0 helpful votes
March 15th, 2022
Verified purchase

I had heard of this store years ago and finally decided to buy a bit ago. I was severely disappointed. All the material for the clothes was extremely cheap and all made in china, which doesn't make sense since it's so expensive.

Service
Value
Shipping
Returns
Quality
Thumbnail of user patriciac1865
1 review
1 helpful vote
June 4th, 2021

I have ordered numerous items from Goodgoth.com and have never been disappointed with anything I have ordered. My faces are the mystery bags... any of them... you get random items in your size that by far exceed the cost of the bag itself. It's like they tailored all of my clothes to fit me!

Products used:
Sunglasses
Mystery bags
Soaps
Jewelry
Accessories

Service
Value
Shipping
Quality
Thumbnail of user jaxxk
1 review
0 helpful votes
December 29th, 2021

They are nice, but my unbuckle me boots screw started poking my foot THE SECOND DAY I wore them. Extremely disappointed

Products used:
Shoes

Service
Value
Shipping
Quality
Thumbnail of user nirvanax
1 review
15 helpful votes
August 2nd, 2017

The shipping went super well, it arrived a day early which I was super happy about. But I got one of the madly matte lip glosses. This has to be one of the streakiest lipsticks I have ever used. And it leaves a weird tacky finish.

Thumbnail of user claired154
1 review
1 helpful vote
December 6th, 2020

I am so pleased with my recent order. I got a mystery apparel and mystery accessory bag. The apparel was two items. A tunic and leggings, which were both lovely.
The accessory bag was full of great stuff. I got earrings, bracelets and others.
I am enjoying my order so much.

Thumbnail of user carolinev41
1 review
0 helpful votes
August 29th, 2020

Don't buy, waste of money and absolute cheap worthless items. You're better off making your own stuff

Tip for consumers:
If you want goth clothing that’s affordable this is NOT IT. You are better off paying for quality items from Killstar, Amazon or Etsy from a buyer. This was the most disappointing bday gift to give a friend therefore I am trashing it.

Products used:
None of them because clothes where TOO BIG and accessories were dollar store cheap.

Service
Value
Shipping
Returns
Quality
Thumbnail of user iriselisabetha
1 review
12 helpful votes
September 9th, 2017

Dear GoodGoth,
I LOVE the Hunter green maxi skirt! That's the good news, and I am keeping it. Bad news is that because I am only 5 foot tall, I have no choice but to alter it, so the top row of the ruffle will be gone and the bottom half will need to be cut, too and then reconstructed. All this I must do by hand, but I do know how to do this chore. PLEASE make these clothes available in Petite in the future; there ARE tiny Goths out there. At the moment, the waist of the skirt covers my bust-line making me look like a little child playing grown-up, and this skirt does not work as a strapless dress. I am going to start the alteration process now. The skirt gets only 4 stars because of the need to alter this skirt :(

Thumbnail of user rd248
1 review
2 helpful votes
August 31st, 2020

I've ordered from this business for years and have never been let down. They offer items that appeal to my sense of style. Keep up the good work!

Thumbnail of user shanellew
1 review
23 helpful votes
July 18th, 2017

I took a chance, not really sure how this ordering would go (I guess you do with any online site) but I was very pleased. I got two shirts which fit very well and were of really great quality (way better than the plain cotton shirt I thought it might have been in the picture). The shipping did take some time, but they did communicate that early on. Overall, I would order again from this site and in the meantime, I am enjoying my wears.

Thumbnail of user shayb17
1 review
20 helpful votes
June 2nd, 2016

I'll admit it I'm not much of an online shopper and it makes me incredibly nervous especially because I ordered what is my wedding dress off of this site. The mourning Bell corset top and Victorian Trinity skirt with ankle high heel boots, lace wrist cuffs, and necklace were delivered way before even expected and even more so, they were just as beautiful as pictures portrayed them to be. I would give this site at 10 if I had the chance incredibly incredibly satisfied customer!

Thumbnail of user annag31
9 reviews
17 helpful votes
Thumbnail of user theresak568
2 reviews
0 helpful votes
August 15th, 2022

Is this the same Good goth I know?
I waited patiently for my Bini. April- now.
If this is the same store?

Tip for consumers:
I don’t know. I just really wanted that bini I paid for it.

Products used:
A bini was on sale and I took it. It was $9.00+ ending up costing $16.00+ it was grey and black. Kinda had a Rasta look.
I lost my receipt I saved online.

Value
Shipping
Thumbnail of user mared
Mare d. – Good Goth Rep

Last year this customer placed an order, the order was delivered, and then the customer claimed fraud with the credit card company to gain a full refund. We are unable to process additional orders from this customer until that debt is repaid. The customer was informed of this, and this most recent order was canceled, and never billed. To remove the lock on the account, please pay the balance on the account via the paypal link we have sent via email.

Thumbnail of user jessicab218
1 review
2 helpful votes
March 11th, 2017

Their stuff is sent our fairly quick, shoes do take a tad bit longer but that's ok! Their stuff is made so nice and so comfy. Definitely one of my new favorite places to shop

Thumbnail of user bjd11
1 review
26 helpful votes
November 1st, 2018

I have been dreaming of this green dress ever since I saw it on their site. When I finally had the money, $89.95, I purchased my dress, when it finally came, it was made of some cheapish stretchy fabric that does NOT look good a person with a few extra pounds in the middle, I was so sad about having to return it, but return it I did. I was excepting to get my money back as the dress is in new condition and resaleable. I informed them that there was no other items I was even thinking about buying from them, not that I know how they "really" fit a person of size. The only e-mail I have received back from them says I have a credit of $89.95 waiting for me.

I have mailed them 4 times now and even filed a complainant with the Better Business Bureau, which they have not answered either. I want my money back, and they think that if they just don't answer your e-mails you'll go away.

Thumbnail of user mared
Mare d. – Good Goth Rep

This complaint was rejected by the BBB because the BBB indicated that it was amicably resolved prior to the complaint being filed with the BBB.

Thumbnail of user pt47
1 review
13 helpful votes
November 23rd, 2015

I ordered several items on October 30 and by November 13 the order still said "processing" and there had been no communication from the company so I emailed them inquiring about my order and when it would be shipped. On November 17 when I still had no response from the company I posted on their Facebook page asking for a response. They promptly deleted my post. Then I unfortunately found this page and the horrible reviews and realized that this company was basically garbage. So I emailed them to cancel the order and what do you know, my first prompt response from the company saying they cancelled the order. There are better places to get these kinds of clothing. STAY AWAY FROM GOOD GOTH.

Thumbnail of user corys20
1 review
26 helpful votes
November 11th, 2016

So I ordered a dress form them and I had to email a number of times on why it was taking so long. Well the dress was on back order so nothing they could do about it so i accepted that and told them to send it when they get it in. I finally received it and tried it on and it was horrible and didnt fit at all it was a very strange shape for a dress.

I contacted them they told me how to go about returning it so I did just that. Well i got the dress sent right back to me with no reason as to why. So i had to email them again and wait for a response and they told me i didnt return it within the 7 days 7DAYS are you kiddng me with this? So now im left with a $80 dress i am unable to wear.

NOT VERY HELPFUL AT ALL!

Thumbnail of user annes40
1 review
15 helpful votes
June 5th, 2015

I bought 2 mystery bags. The second one came with the same exact items I got in the first one. I was pretty dissapointed.

Thumbnail of user shannellew
1 review
26 helpful votes
December 9th, 2011

The shipping takes FOREVER! After 8 days my order was still processing, so I kindly emailed them to just cancel my order. My order was cancelled the next day without any type of confirmation or email letting me know that they had done so. There's no customer service number, so you can only communicate by email. Very strange company, buy at your own risk.

Thumbnail of user eveh1
1 review
6 helpful votes
June 12th, 2014

I did not receive a tracking number for my order, and when I emailed them about it I did not get a reply. They are very unprofessional.

Thumbnail of user ashleyk63
1 review
8 helpful votes
March 11th, 2017

I ordered the steampunk Mary Jane's. With them not having half sizes I went up, and they turned out amazing! The only problem is when breaking them in the first day, extra custom was needed in the back. I don't know if it's needed later on or not. These shoes as a whole are wonderful!

Thumbnail of user sarahk4
6 reviews
15 helpful votes
March 15th, 2012

I am addicted to Goodgoth's mystery bags. They are $15 and $30. The $15 bags have 40 worth of stuff and the $30 bags have $100 worth. Its like Christmas every time I get one! I've gotten some stuff I wouldn't have picked out on my own but ended up working for me, and some stuff I actually had on my wishlist too. Its like the lottery but you win every time. I havent tried the handbag or the accessory bags so I cant vouch for those yet.

Thumbnail of user addief9
1 review
2 helpful votes
February 18th, 2014

Sent an exchange with tracking... Day 7... Still waiting. Emailed... No response. Unprofessional

Thumbnail of user laurah15
1 review
15 helpful votes
July 9th, 2013

I ordered two expensive corsets with great excitement. A month later I inquired about the corsets by email and phone. No response. 7 weeks later they cancelled my orders as out of stock. I guess I'd say ranking them as an online store from 1998 -today, they suck the worst in terms of honest representation of product and communication.

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From the business

GoodGoth has been in business since 1996 bringing the world the Wonderful and strange in fashion, accessories, jewelry and more.

Business History

Est 1996

Company Representative

Thumbnail of user mared
Mare d.

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