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  • GiftHerShoes

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Overview

GiftHerShoes has a rating of 1.17 stars from 66 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GiftHerShoes most frequently mention return address, and credit card problems. GiftHerShoes ranks 768th among Shoes sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
22
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Quality is awful and they have a 14 day return policy but won't give you the return address up front.
How would you rate GiftHerShoes?
Top Positive Review

“Good customer service”

Eden c.
7/30/19

It took me more than 20 days to get my dress. The logistics was a little delayed, but the customers were very patient and had been helping me track the logistics. Except for a little color difference, the skirt was good in other aspects, mainly because the customer service attitude was very good. It was a great shopping experience.

Top Critical Review

“Sandals”

M F.
4/6/21

I bought a pair of sandal and to my amazement I received 2 pairs and when I tried to return a pair the web site for them disappeared and I couldn't return them. I contacted my credit card company and they had no luck either and since I couldn't return the 2 pair I paid for 2 pair of crappy made sandal that I couldn't get my foot in. I will never purchase from them ever again and I don't recommend this retailer.

Reviews (66)

Rating

Timeframe

Other

Reviews that mention popular keywords

return address (12)
Thumbnail of user mf347
1 review
1 helpful vote
April 6th, 2021

I bought a pair of sandal and to my amazement I received 2 pairs and when I tried to return a pair the web site for them disappeared and I couldn't return them. I contacted my credit card company and they had no luck either and since I couldn't return the 2 pair I paid for 2 pair of crappy made sandal that
I couldn't get my foot in. I will never purchase from them ever again and I don't recommend this retailer.

Tip for consumers:
Don’t buy from this website

Products used:
Shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user elenak65
1 review
8 helpful votes
July 21st, 2019

Scammers/ pictures of shoes that you will NOT receive - terrible - they make some kind if copy - if you can call it that - I paid $60 + with shipping - for garbage -
Shame on them
I thought they were coming from UK - nope -
Beijing, China. Pity they rip off so many people before they're stopped!
On the Left is GIFTHERSHOES plastic cheap knockoff On the right was what I though I was ordering (leather)

Thumbnail of user elisabethc28
1 review
12 helpful votes
June 20th, 2019

The photo of the sandals looked very professional but the actual product looks like they were purchased from a gumball machine. There is no reliable way to return the shoes for a refund since they shipped from China. I only wish I had googled GiftHerShoes before I wasted my money. Now I don't trust any vendor on Pinterest.

Thumbnail of user jacquelinem174
1 review
18 helpful votes
May 26th, 2019

This company makes cheap vinyl shoes. They have the worst return policy. The sizing is not consistent. I ordered 2 pair of shoes of the same size but one pair is super tight and the other side is way too large. They respond to your email offering to give you a coupon with a 20% off your next order. They say that you can sell or gift your current order. You have to return their products back to China which I guarantee will not make it back to them in time for them to give you a refund. They are a bad retailer to stay away from.! DO NOT ORDER! They have made me stop ordering online!

Thumbnail of user brenm4
2 reviews
5 helpful votes
July 4th, 2019

All items are cheap, cheaply made, nothing like the pictures... worst mistake for purchasing! Listen to the reviews, I have a picture but it will not let me upload

Thumbnail of user dorkasc
1 review
7 helpful votes
July 12th, 2019

I bought a pair of "Mary Janes summer low heel vintage women shoes", but what I received didn't was the same nor even look alike with the photo they have in the internet site. I think they just look for good photos and try to do a bad, bad imitation of the shoes. The glue was outside the borders, the shape of the shoes are completely different that the originals, the size chart is bad too.
Please, do yourself a favor and don't buy from this people. You will totally loose your money!

Thumbnail of user cynthiaw233
2 reviews
29 helpful votes
May 24th, 2019

I saw this company on Pinterest. The quality of the shoes I received was inferior and one pair of shoes came without a buckle therefore should unwearable. While the company says it guarantees your complete satisfaction it will in fact not respond to your complaints. I received a response from the merchant stating I could return my shoes for a full refund however would not supply a return address. The address on the package is of an individual in China. The shoes came not in a box but squashed together in an envelope. Despite numerous emails I am unable to return the defective shoes. This company is selling under the Shopify platform. Gifthershoes will instead offer you a 15% discount on your next pair of shoes but you will not be reimbursed period. If you want an inferior product with no customer service this is the company for you.

Thumbnail of user kimp291
1 review
0 helpful votes
August 22nd, 2019

The shoes I received were very poor quality; looked like cardboard cut and pasted to sole and size was way too big. Did not even come in a box; just bubble wrapped. No paperwork in the package with instructions on how to return. They make it very difficult to return; you must pay shipping to return and provide a receipt. I also have started getting weird international phone calls now. Definitely avoid.

Thumbnail of user lynnr169
1 review
3 helpful votes
August 1st, 2019

Same experience as others. Received 3 pairs of shoes that did not fit and they would not divulge the return mailing address. "Andy" kept offering increasingly higher discounts on future order to compensate my $100+ purchase - 20% as of last e-mail - WTF?! It's been a week and I still don't have the address for the return. The 14 day window for returns is being eaten up by their stall tactics. I have no recourse but to vent on this site and hope I can find a friend to give the shoes to! SHAME ON THIS COMPANY!

Thumbnail of user veronicas128
1 review
14 helpful votes
June 10th, 2019

Shoes are nothing like the website. Ordered to pairs of shoes and one pair came with two left feet! Are you kidding me! Anyone know the return address?

Ps: everyone please save your money

Thumbnail of user andreab356
1 review
9 helpful votes
July 14th, 2019

I bought a pair of shoes and they are the worst quality ever. The Heel is in buckles under the shoes when your trying to stand. I ordered gray they gave me black. I was going to buy them in every color but. No ill never buy again from this company and I would not recommend you buy either. Funds are lost tried to get money back never her from the company again. Bad Business!

Thumbnail of user wendim7
1 review
8 helpful votes
July 2nd, 2019

I work.at a very reputable shoe store... brick and mortar. These photos are of very good quality expensive shoes that are priced fixed and do not go on sale. I saw a naot shoe. I could even see the logo in the photo. They are advertising it at 43 dollars. This particular naot retails for 179.00. It's a fake. Do not order these shoes

Thumbnail of user tweenklesa
1 review
4 helpful votes
July 14th, 2019

I bought 4 pair of shoes that the sole was glued. One slip on sandal was too big and the rest were too tight. They stink like formaldehyde, not leather like the photo's. Some kind of rubbery plastic from China. And they were like $40 each pair. I could have went to Nordstroms Rack or TJ Maxx to get some really nice shoes. Bad customer service! I want a refund but hey offered me a 15 discount to buy more crappy shoes. LOL, what a waste of my money.

Thumbnail of user lisag695
1 review
20 helpful votes
June 5th, 2019

I should have known better but they are all over Pinterest so I gave it a try. The shoes arrived and were plastic. I will throw them directly in the garbage. I feel like an idiot for falling for this scam, not to mention the environmental impact of throw away shoes made in China.

Thumbnail of user francescaa14
1 review
3 helpful votes
August 7th, 2019

I ordered a pair of sandals 25 days ago and today finally arrived, but I would rather prefer not to see them...
First of all, they are from China and the quality is terrible.
Secondly, the sandals look nothing like the pictures and they are poorly made.
Thirdly, the size was too big.
Basically this company is $#*!, so I suggest you to stay away from this company.

Thumbnail of user doniag2
1 review
8 helpful votes
June 19th, 2019

I recently purchased three items from this website. The sandals have defective buckles so they aren't even wearable. The clothes are made of terrible materials and are too big. I tried to return the items but after three conversation with three different people, I still haven't received the return address needed to get my refund. They stall so you can't get the items back to them within the 14 days need for the refund. They keep sending me emails about keeping the product if they give me 10 percent or 15 percent back but they won't give me the return address. Stay away!

Thumbnail of user danal113
1 review
9 helpful votes
June 20th, 2019

This is the worst company I have ever had to deal with. They operate under many different names. They will not give you return address to get refund on junk shoes. Money back guarantee my $#*!.

Thumbnail of user amandab548
1 review
9 helpful votes
July 2nd, 2019

OK they are cheap but the quality of the shoes are crap. I've asked them 5 times to email me the return address and they keep emailing back with discounts in next orders. Total waste of money and time. It is sad as this is coming from Pinterest!. I will try to see if I can alert other on Pinterest!

Thumbnail of user conniem210
1 review
9 helpful votes
July 4th, 2019

Do not buy from them! They do not supply correct return address in China until months later. I returned to the address given on the package and it was within Canada. They only offer 25% refund then it is too late according to them to grant anymore than that even though they have your return package. The products sent are not as they appear on the site, the sizes are wonkie, the colours are off, and material used to manufacture the products are not as seen on the web site.
I filed a complaint with Better Business Bureau.

Thumbnail of user alenl9
1 review
0 helpful votes
July 30th, 2019

Today I have received the item, I am very happy about it. Just enough to Wearing what I bought and travel with my boyfriend.The quality is ok, almost the same as the seller's description, very satisfied it. Many thanks for sending it to me.

Thumbnail of user maikao
1 review
14 helpful votes
May 24th, 2019

These shoes come with a horrible fit, cheap materials, and a horrid return policy. Please do not waste your time. They will not fit and you will not want to pay to send them back to China within 14 days.

Thumbnail of user chrisp568
1 review
1 helpful vote
August 24th, 2019

Terribly made shoes and plastic. No quality at all... none. Beware of the import cost and if you want to return it, the export cost is very expensive. NEVER AGAIN WILL I BUY FROM THEM!

Tip for consumers:
DO NOT USE THIS SITE !!!

Products used:
NONE of the three pair of shoes

Service
Value
Shipping
Returns
Quality
Thumbnail of user dianaa120
1 review
9 helpful votes
July 3rd, 2019

Waited 3 weeks to get sandals. Cheap plastic tan color and not at all like the picture. Buckle attached to a white piece of elastic that did not even reach the strap to buckle sandal. Won't even bother to return... They just take our money and run.

Thumbnail of user margop12
1 review
2 helpful votes
August 26th, 2019

Wish I had looked for reviews before ordering! I believed the website that you can return your order. Well, only if you want to pay for the shipping back to China! What a rip off! I ordered four pair all size 39 and they were all different lengths - one pair was almost an inch longer! Save your money and order from another site that is upfront about their return policy

Thumbnail of user jessicat272
1 review
1 helpful vote
August 31st, 2019

I ordered shoes a week ago and have yet to receive shipping confirmation. I checked the order today, and the website no longer exists! I now have to file a claim through PayPal to try to get my money back. Waste of time and money

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