GiftCards.com has a rating of 2.24 stars from 357 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GiftCards.com most frequently mention customer service, business days, and expiration date problems. GiftCards.com ranks 76th among Gift Cards sites.
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I haven't received my payment to my PayPal card I sold my gift card.kgiftcard.com. My gift card was from. Guitar center for the amount of 68.89 I sold it. I never received payment.
So I am ocd about checking my balance. They decided to randomly charge me 3 fees. Their first email said "nothing they could do" they cannot reverse fees. Lies! I called and complain and he investigated it, they charged me 4.95x3 for the hell of it. See below for evidence of how shady they are
So I am ocd about checking my balance. They decided to randomly charge me 3 fees. Their first email said "nothing they could do" they cannot reverse fees. Lies! I called and complain and he investigated it, they charged me 4.95x3 for the hell of it. See below for evidence of how shady they are
Giftcards.com is a total scam. I'm not sure how else a gift card company would make their money but it shouldn't be by taking $X dollars per month from peoples cards that aren't being used and it definitely shouldn't suspend your card for checking your balance online more than once. I am going to make sure the company I work for is notified about Al of this hassle and next year they likely won't use them going forward.
Tip for consumers:
No thank you
Products used:
Gift card
SCAM Company with EXCESSIVE FEES, despite advising the card is good for X number of years, it really isnt because after 1 year Giftcards.com starts charging "Dormany Fees" which will quickly depete your card. BUY BEWARE!
Tip for consumers:
I tried to contact them about these scam fees and their customer service is NON-EXISTENT!
Products used:
Visa GC
A charge of almost $5.00 for each month, just for not using it is ridiculous! I feel awful for the person who wasted their money on this gift card.
I purchased 2 gift cards with PayPal but was giftcards.com also charged my bank account the same amount. So I was charged double. Giftcard.com won't release my money back to me as of yet. I have bought from them a few times with no problems until now. I am posting this review on every review site I can until they release my money that the never should have taken in the first place.
Placed an order that my card company stopped due to security. I can understand that. Cleared that with the card company and placed the order again. After I get the order confirm, giftcards.com canceled stating it didnt pass their screening? I never had this issue in this way on any other website for any amount.
Every time I went to use the card, it was not authorized and by the time I battled with Giftcard and their monthly deductions, there was nothing left on the card. You see, Giftcard take monthly deductions.
The Giftcard is a gift to themselves.
Products used:
None
Purchased $1,000 in gift cards to be delivered electronically. According to the automated system 3 days later, the order was canceled. Thankfully they refunded my card, however, no reason was given, but they sure send out marketing emails every day wanting me to buy more gift cards. Why would I do that when they cancel orders?
Tip for consumers:
Run far away from this company.
Products used:
None, they canceled my order.
This company is a total scam. They steal money from the card holders by charging a bogus monthly fee due to non use. This is not disclosed ANYWHERE on the card. We are given a gift card with a validity of 5+ years, nobody said we have, "days" to use our money or forfeit it to their fees. Total sham! Let your employers know and whoever else gifts them to you so they can avoid using them in the future.
Tip for consumers:
Scam!
Products used:
Giftcard
I used this company a few times and never had an issue now they charge me but there's no card. I submitted the payment and it said sorry your card isn't going through so I check my bank and they charge me! So I ask customer service and continue to tell me they need my email address in order to verify my order even though I'm telling them there's no order but they don't understand so I lost $60 nice!
I placed an order for an egift card, bought by using my PayPal account, Ive definitely been charged the $105.95 for the $100 gift card yet when I go to check status of it on the site it says my order was cancelled? WTF? SO did I just get robbed?
Products used:
Visa egift card
I was recently scammed by giftcards.com to get my personal info. They sold a friend of mine a gift card for $100 and it's brand new, but non-redeemable. I've filed a report with the FTC as a result and contacted giftcards.com. I just hope my friend can get a refund on the card somehow. You can't call Giftcards.com for one, so you can't actually talk to a real person, just lots of FAQ's and wizardry. Just can't understand why anyone would want to buy a gift card through a third party like this where they charge you $5 per month on the card that you don't use it. Just get a Visa gift card through Visa.com, it makes no sense to do it this way.
I ordered a $200 egift card and didn't get the card. When I checked, the money was taken from my bank and bank says it's been processed but giftcards refuses to send the card or my money back. They're saying that the funds could not be captured but clearly if the transaction was processed THE FUNDS WERE CAPTURED
I can't actually believe that this company gets away with this and is still up and running. They have never tried to rectify any of the problems that they create and they should be put out of business PRONTO
All I'm asking for is what I purchased and it should be simple but No... It's not simple. It's a case of theft and fraud and likely a few other crimes that will never be brought to light. You make me SICK Giftcards.com
And I sure hope you sleep well at night knowing that your dollars are taken from people who don't have a lot of them to throw away. I wish you well... Keep up the great work
Tip for consumers:
All of the reviews have been bad and nobody was satisfied with the outcome because the company will never make it right. I'm not sure what they need customer service representatives for because they never fix anyone's problem EVER
Products used:
No products because I didn't receive my order that I paid for
Do not buy a gift card from giftcards.com! You will most likely get scammed. They do not have good customer service and the process in getting our money back has taken so long.
Some idiot got ahold of my credit card, came to this website and spent 100 of my dollars on my credit card. They were can accomplice in robbing me. Afterwards they sent me half a dozen surveys about my experience with them, "thank you for letting us rob you - how was your experience?" Obviously they didn't write that but it's what it felt like.
Tip for consumers:
Useless people - stay away from this site.
Products used:
giftcards.com was an accomplice in robbing from me - I didn't use their products
Giftcards.com has a policy that if isn't, should be illegal. I'll be contacting my attorney general to get more information.
I was given a $100 gift card in 2021. I used it a few times but had over $25 left on the card. Per their policy, on the first day of the 13th month of non-use they will begin taking $4.95
Finding it again and prepared to use it I discovered they charged me over $25 the last few months.
This is theft and should be illegal.
What a disappointment. When I read their eGiftCard ad, I immediately tried to purchase one. Got an immediate confirmation... followed by a denial, no explanation. I called, tried to get an understanding from management. They were not "allowed" to tell me anything. Interesting that I had just successfully purchased a different vendor's eGiftCard without any trouble. I'll never use their services again.
Tip for consumers:
Do not use them
Products used:
None
I love writing review online and getting rewarded with gift card it fun and can be interesting to do
I bought a physical gift card for my sister in law for Christmas 2022. Not only did it arrive 4 weeks late, but there's no one to call- emails take at least 48 hours to be responded to - and customer support is terrible. Please buy elsewhere.
Tip for consumers:
Go elsewhere!!!
Products used:
Physical visa gift card
We have been a loyal customer of Giftcards.com for over 5 years. We spend thousands and thousands of dollars year after year with them. We use the gift cards for our customers and employees. Very rarely do we have any issues. Recently a customer of ours thought he lost his gift card, he then found it but noticed it had expired. He was very upset. I asked if giftcards.com would please cancel and then reissue a new card since it was never used and it's very rare we have requested something like this. We understood there would be a processing fee. Then today I received an email stating that my case request was denied. I am asking them to reconsider and reissue the unused gift card we purchased.
Products used:
Gift Cards
I ordered a gift card from Giftcards.com on December 6th. According to their site, that should have been more than enough time to deliver by Christmas. Today is December 29th and I just received my card. That's 3 weeks and 2 days. I used Giftcards.com because they were linked into Elfster, the Secret Santa app. I think Elfster should reconsider having its name associated with Giftcards.com
Why do I have to give you my personal information like email and phone number to sale just to redeem a gift card? Why do I have to write down my gift card numbers on a receipt that someone can steal and use the remaining balance? Some things a better left untouched like the original idea of getting an actual CARD for your GIFT CARD. Congratulations, you guys have officially over complicated the darn gift card idea. Never again will I purchase one of your poop cards.
Tip for consumers:
Here a tip, don't purchase this card.
Products used:
E gift card
One 'helluva business model you've got, guys. Two times, seperated by months, I attempted to put together a gift card for someone, and BOTH TIMES I was told 'Your order was not approved by our security screening process, as a result, your order will not be shipped.'
I entered everything 100% correctly. This is on your side.
Fix your system or nobody can use your service.
Products used:
None. Couldn't.
GiftCards.com is the leading gift card website, and it is our mission to provide smiles by offering personalized gift cards and custom greetings. Order now!