FullerSpace

I ordered 5 masks for $100.00 on March 30. Last tracking number says my order is in NY and pending tranfer on April 11. No further movement since then. I've been in contact with a Sarah Smith And Kate Johnson stating my order will be coming in 7 days yet its been 3 weeks now. I've finally disputed fraud charges to my PayPal and only now decided to look online about scams and find out I'm not the only one. Wish I checked about their reviews before trusting this fake company.

I ordered from this company on March 4. I received my 3 items on June 23. I really like the quality of the items. I want to say that it took extremely long to get the items I sent emails of which they assured me that it was on its way. They said well give you Discout on next item, however I was afraid that I was not going to get my items that I originally order. I thought I had been scammed. Will I order again from the company. Yes.

I ordered 3 masks totaling $88.11 the end of March. Per their USPS tracking number these items have been sitting in NY since the 16th of April. I've messaged several times requesting a full refund and I get emails back from Sarah Smith asking me to be patient that they are restricted on what can be shipped... WHAT? These are essential items. Long story short, no refund, no masks... Don't order from them. THIS IS NOT A UNITED STATES COMPANY, ITS OUT OF HONG KONG

Add me to the sucker list. I was lured by their excellent photoshop and website building skills. Spent $119 on cute masks in late March and received a bogus tracking number in early May. I work for USPS and am furious that this kind of b. S. is wasting the time of already stressed people working on the front lines of the pandemic. Also believe these $#*!s have already pivoted to a new brand, judging by the ads popping up on my news stories. War profiteering at its worst.

After waiting 2 months to receive my masks after numerous emails and it showing bogus tracking numbers. Two of the 4 masks I ordered finally came. Oh then I had to email and wait again several weeks later guess what, I get the two missing masks and my one Realtor Mask had a customized name on it! A damn mans name! Can you believe! I sent them a picture and told them to send me my mask that I ordered and ship immediately. Still waiting after weeks... and nothing! Never been so disgusted by a business ever!

I bought 2 masks for $55.47 on March 28, they were suppose to be here by April 20.
Since April 13 the USPS tracking has them still in Rosedale,NY. I email 5 times the same Sarah Smith told me the status that I already knew, the second email she told me she don't have my information
The 3rd email she told me the same USPS status. The last 2 emails they never replied. Since than I contacted Paypal and my bank chase. Told them is a fraud and I got my money back

UPDATE: Well I've finally received my masks and they are exactly they way they looked on the site. The only thing is they have a bit of a chemical smell so I will hand wash before using but I am very happy! They are well made and I have all of my order! I gave it a four star because it took forever to get them but at least I know they are a legitimate business. Thank you Fullerspace! Happy customer here
Well I have to say after reading these reviews I'm so upset about being so naive about purchasing from this site, but I have to tell you that I did at least get one of my mask and it was good quality and all the filters that I purchased. I didn't receive 4 masks that I purchased and I sent 3 emails stating that I wanted a refund if I didn't get my masks by the end of next week and I got a response by a different person:

Harper Gordon (fullerspace.com)

May 16,2020, 10:37:42 AM GMT+7

Hi

Thanks for contacting us.

Please bear in mind that your mask will be shipped separately since the designed mask will take a bit longer to process.

Regarding your concern, I would like to say that the rest of your order is ready to be shipped. The tracking number will be updated to you as soon as we receive from our shipping agent.

Please allow us some time to deliver your high-quality purchase.
Regards,

Harper Gordon
Customer Service

I'll never order off this website ever again. I ordered two masks one for myself and my girl along with the filters and that was over two months ago probably closer to four months and still haven't received anything. I even got it to where I could track the shipping and it at a standstill and never moved from it's quote unquote current location and the customer support won't even respond to my emails and I've sent numerous emails! Worse business experience ever!

Be aware of this company! I wouldn't order a thing from this company. I purchased two mask on April 4th and it's June 21st and haven't received them. I've email a few times and their response is the Covid-19 is holding up my order. While I know our country and mail may be a little mess up but after 2 1/2 months really... i ask for a refund and never received it. So now I will call PayPal and get them involved with this order, I'm not giving them almost $60.00..

I ordered 3 mask for an adult and it took almost 2 months to receive them. They are barely big enough to cover a babies face. They are useless to me. Just a bunch of garbage and not at all what is pictured on their website.
Don't buy anything from this bunch of scammers and ripoff artists. The blue mask is a $0.95 mask I bought locally and the other is a $12.00 mask I bought from Fuller Space that was shipped to me from China. A bunch of crap!

Ordered 6 John Deere Peace Love masks... paid April 24th, 2020 today is June 20th and NO masks... no response from company since May 22... I have filed a dispute with bank on charges... I wish I had read the reviews before purchasing... Hope to get my money back... Really pathetic to take advantage of people during times of crisis... Shame on you Fuller Space~ Wish I could leave a negative minus 10 rating... bottom line SCAM and stay away from them... unless you have money to lose...

I ordered checked on order told it was shipped I'd get a tracking number a week later contacted again told I'd get a tracking number in 24 hrs it's been 2 weeks. Both reps that emailed back had the same last name of smith. Don't throw your money ways. I disputed it through my PayPal and also made a report to the Federal Trade Commission. These people are using the pandemic to take advantage of everyone. Stay away from them!

I fell victim to the absolute GORGEOUS personalized nursing mask that was being shown on my facebook feed. I went to the site and saw nothing but positive reviews. It was late at night and I foolishly did not look up any outside reviews. Its going on two months and no cute nurses mask! They ignore my emails and just recently lied when I disputed through paypal. Talking about heres the shipping link and even the link was a fraud! Stay AWAY! But most likely you won't even see this review until its too late smh.

Well, I should have looked! I usually do. They send images of Americans in factories and their "contact us" address is Texas. Lots of updates, until time to ship. Then radio silence. I email them daily and get apologies and discount offers, but no answers. It's disgusting. I'm sure I'm out $60. Plus all the time wasted that I could have gotten my product by now from somewhere else.

Do not wast your time with this company, they are absolutely horrible to deal with. They lie about status of product and shipping, unable to tell you where it is or the status of the status. My order has been awaiting item from shipper at USPS facility for over two weeks and they cant tell me why, they just say is on route. I am a front line worker and its nice to know they do not care about that or give you a truthful answer.

Masks ordered a month ago still haven't arrived although the company has a great auto generated email system. Can't believe this is actually a US company! Should have checked this site before ordering for sure. Don't get taken in by Fuller Space advertising -- their masks can't be so wonderful that it takes a month to produce and ship. Masks at least as good, and maybe better, can be ordered on Etsy and you'll actually get them!

The best and fastest way to get your money back is to deal with your bank directly, they'll need the date of the transaction and you'll forward a copy of all email communications you've had with Fullerspace. Your bank will Credit the money back to your account and they will deal with fullerspace directly. This only works if you paid through your bank, I don't know what PayPal procedure is.

Their mask ads showed up on my IG feed & I ordered a college themed pack.
That was MARCH! 2020
THEY ARE NOT HERE.
THEY STOPPED RESPONDING TO EMAILS IN APRIL.
This is a Chinese scam company & you will NEVER receive your purchase.
Google no longer allowing connection to FullerSpace.com bc webpage is CORRUPTED & too big of a SECURITY RISK ( CCs & Pswds)
DO NOT BUT ANYTHING FROM THIS COMPANY.
EVER!

I order 2 masks for $68 total, and as I understand that everything is taking twice as long to mail now, I gave them benefit of the doubt and waited a month for an email saying they were even shipped... Never happened. I ONLY received any type of shipment notice after I opened a dispute with PayPal to have my money refunded. Magically I immediately got not 1 but TWO tracking numbers. Tracking code #1, sent to PayPal after the dispute was opened, said that my order was in Jamaica, NY. Where I might add it apparently still is to the day I wrote this review. Odd because this was suppose to be a Texas based company. Then they sent me a separate message with tracking code #2 that said it was is Oregon... Again, odd because why would a Texas based company ship out of Oregon and give PayPal a bogus tracking number for NY? I was already suspicious, but that right there sent up even more red flags. Well long story short the Oregon "order" actually got mailed and delivered to my address. However, what I received was nothing close to the $30 mask I ordered and let's not go into the fact that there was suppose to be TWO in the order totalling $68. I added pictures of the invoice to show what I had paid for and expected to receive, along with a picture of what I actually got in the mail. So yeah, I tried to do the "shop America" thing and this is where it got me. I'll just stick to ordering from verified foreign sellers on Wish instead... At least I got exactly what was pictured and I paid for through that seller.

I ordered my masks in mid-March. I did finally receive them at the end of June. They were shipped from New York. Although, it took a very long time to receive the masks, they are exactly what I ordered and I am very pleased with them. They are my favorite fitting masks.

Like the other scammers in the group, I was indeed suckered as well. It's sad that people play on your desperation during a crisis. I was taken by the university design as well as the fact that they would get the masks to you in a reasonable time, compared to other places. Plus I was trying to support an American company. Did not receive the 5 custom filter pocket mask as promised, but two flimsy mask made in Vietnam. From here on out, I will stick with companies I know. My fault for thinking I was helping a young company in the states.

Someone needs to stop these jerks! They are making a killing on all of us trusting Americans, that are trying to be safe and support American businesses. Just like everyone else I received all the fake emails that my order is ready to ship, but the mail is to backed up. So sad these kind of people exist. I was suspicious when the email said it would show up on my account as a paypal. I will trust my instincts next time.

If I could give less than a 1 Star I would. Like many others they just give you the run around. Told me they couldn't find my order but you could charge my card. Thought it was coming from California now I find out it is coming from CHINA. Not Happy. Ordered this the middle of March still haven't received it the middle of May. They tell me it's in the mail stream for the last month! All I can say is STAY AWAY from them.