FlowerShopping

I ordered a pot of azalea flowers to be delivered to my granddaughters specifically on March 9th to mark the 100-year anniversary of a special family history event. Yes. You read right. 100 year anniversary. It had to be azaleas and it had to be March 9,2024. They failed to deliver. The flowers never came at all!
I will not be around one hundred years from now to mark the 200-year anniversary.
I have a bitter taste in my mouth of a great disappointment.
I will never ever order from them again.

Received flowers at 830 pm Easter night when it was supposed to be for Saturday. No florist name, hydrangeas were dead 12 hous later...company is saying we tampered with arrangement. Stay far away!

Peaceful Garden spray for funeral, ordered deluxe version, although the arrangement was somewhat similar to picture it looked like near half the flowers were missing, very sparce in actual number of flowers and fullness esoecially in center of the arrangement. It looked cheap. I was somewhat embarrassed. Out of respect, I did not take a picture of what was delivered for proof, inappropriate for me to do so, as it was placed beside an open casket during the visitatation & service.

Ordered a deluxe version of an arrangement off their website of Purple roses, Blue carnations and other flowers. Over $106.00. What I received was 6 purple rose with filler in an arrangement worth about $30.00. I ask that they pickup the arrangement and give me a refund, but they refused multiple times. First pics is order, second is what we received.

Purchased a funeral spray for a family member. Was not able to attend due to distance and time needed to make it. Paid extra for early delivery to funeral home. Family members advised it was first- on time and second- the spray was beautiful according to family members who were able to attend. Was happy it was on time and beautiful. Thanks again, will recommend this site to others.

Ordered these for a friend. Was delivered timely. When I received the picture of the arrangement I was heartbroken. The arrangement barely resembled what I ordered. It was messy, sparse looking, roses were cut way higher than the other flowers and were flopping over, and there was random foliage in there that was not in the picture. Reached out to the company to tell them I was dissatisfied and even sent pictures. The response I got was you get what you get essentially. Also paid $96 for this.

Let the pictures tell you everything you need to know! This business is a rip off! And the only offered me 20% back for their colossal mistake!

I bought flowers for 42 dollars all in.
Ended up costing 82 dollars after their bull crap fees and charging me in US.
Followers got here and are the wrong ones, delivered late, and damaged.
A lady said there is nothing I can do than hung up on me.
Nuts, support the small flower shops near you who care for your service.
BTW, If you look on every other website their ratings are under 2 stars.
Very fishing what is going on here.

I ordered and paid for a delivery for 2/8/24 received an email stating they don't deliver to this area after acceptingu payment it has been a week now and I can't get through on the phone and I've received no reply about my service or my money.sometimes I'm a lil understanding but this was fory daughter who I haven't seen in 8 years for her birthday and I'm trying to rekindle a relationship so here i am again looking stupid and i can't get her anything else because I haven't gotten my money back wtf I promise I'm about to call bbb

Flowers for a Birthday were never delivered after the order was confirmed.
No one had bothered to inform that no delivery will take place. Can you imagine sending flowers for a Birthday, paying for them, family waiting and nothing comes.
Horrible customer service.

Worst experience ever! Save your money and go with anyone but these people. They hide behind their wording and aren't held accountable to anything. Absolutely nothing is guaranteed, don't bother paying the extra $5.95 for express before 12pm delivery, it means nothing. Dealing with customer service, was absolutely horrendous, when you catch them in multiple lies they get defensive, will come at you, raise their voices. Unprofessional, rude, unreliable, dishonest. Save your money

SCAM. They charged my card 4 times and never delivered the flowers. Customer service hasn't gotten back to me 3 days have gone by.

Ordered same day delivery and it was delivered with in 3 hours of purchase! I received great service in Stone Mountain, Georgia.

This was my 1st and only experience with this company, actually thought I was buying from FTD.
Ordered some flowers for my wife for our 20th anniversary. After I completed the transaction and realized it wasn't FTD, I googled reviews for this company. There are some very bad reviews and lots of complaints filed with BBB. Started to worry that I may have gotten duped out of $75 when I tried calling customer service and got hung up on (maybe just disconnected?) Called back several times and couldn't get another live person.
Well, the flowers arrived as promised and looked just fine, a little less "Full" than they appeared on the website, but wife was happy nonetheless.
Only gave 4 stars because customer service is lacking, although they did reply to both my emails promptly, but sometimes you just want a live person.

Ordered an azalea bush for our Aunt's funeral. They sent about 6 carnations and 2 other flowers in it's place. Tried to get in touch with customer service, my mom gave them our order number and was put on hold until the call dropped. Then couldn't reach them. Seem liked they figured my parents wouldn't be at the funeral since they live in Maryland and was needing the flowers delivered to a funeral home in Tampa the following day. Pretty despicable. Charging people a pretty good penny and then delivering whatever the heck they want. Wish I would have seen all the bad reviews before I used this company.
Do yourself a favor, and go through a different flower company! You can see what I ordered and what they sent, not remotely close!

Honestly wish i could give zero stars. Purchased rush delivery for before noon and was contacted around 4pm stating they were unable to deliver due to some error that could not be addressed until then and now all the drivers were gone for the day. Why would this mistake happen if the flowers were supposed to be delivered by noon? Wouldn't the mistake or error be able to be corrected had i been contacted at that time instead of the end of the day of their business hours? I could care less about the 75$ refund of my money, the principle is that they ruined what was supposed to be a nice surprise for my mothers birthday who lives out of town. What a garbage company with no respect or appreciation for people who spend money. I should have known better than to support some company with the most minimal contact information. 10/10 do not recommend to anyone.

Beware of their "substitution policy". I ordered a very nice plant basket; however, they delivered a very cheap-looking basket, which did not resemble what I had ordered. Don't even bother with their useless "customer service". I would give this company zero stars, if possible.

Wish I could have gotten what I paid for but instead I got a different basket with different colors and no bird/nest. This last minute substitution was done too late for me to cancel and had to get a replacement. Take the substitute offer or your Mom gets nothing. No discount, no consolation. Take it or leave it.

I recently placed an order with this company with high hopes for a special occasion. However, my experience turned out to be an absolute nightmare from start to finish. I placed the order on 12/29, expecting a delivery on 12/30. Did I receive it on time? Absolutely not. The delivery was delayed until 1/2, completely ruining the intended moment.

To make matters worse, the item I ordered was a cymbidium, but what I received was a sad-looking phalaenopsis that was half dead, dumped unceremoniously in a cheap tin can with a price tag of $3.99 still attached to it. It was evident that no care or attention had been given to the arrangement or presentation. It felt like a blatant scam, taking advantage of unsuspecting customers.

I attempted to contact customer service, but to my dismay, they were completely nonexistent. No response to emails, and when I had the audacity to call, their so-called "help" was utterly useless. It's as if they purposely ignored their customers, leaving us in the dark with no resolution or assistance.

I cannot stress enough how disappointed I am with this whole experience. This company has proven to be untrustworthy, providing subpar products and an abysmal level of customer service. Save your time, money, and special moments by avoiding this company at all costs. There are far better options out there that actually value their customers.

Not a local business - conglomerate out of California sending orders to local businesses. Who knows how much they are paying them and their staff - probably nothing. Had the most unpleasant experience. Truly a scam and a fraud. Tried to cancel my order was told I might not get my refund because of how they work with the local vendors. DO NOT BUY From these people. Also they make you wait around for flower despite clear instructions to leave it outside. Their entire supply chain is disconnected.

DO NOT USE THIS COMPANY! I ordered flowers for Valentine's day weeks in advance and they simply emailed me the day AFTER to apologize for not being able to fill the order. The customer service is atrocious. STAY AWAY from this company if you actually need flowers for any occasion. I called 9 times Valentine's day to see when they were being delivered and they continued to say they would let me know. Please do yourself a favor and use a different company

Don't waste your money or time on this company. I was very disappointed in the quality and experience with customer service. I requested a deluxe bouquet and received nothing of what I had ordered. Not the flowers or the vase or the balloon that was never delivered. When I called customer service to voice my concern I was given a response that I should have checked the box stating what I wanted in the arrangement which is ridiculous as I'm not a florist Do yourself a favor and go to another company

My grandchild was born and I sent the deluxe package of flowers
with 3 baloons. I got a small version of flowers which didn't look like the picture and 1 deflated baloon with a big hole in it. Don't ever order from the place.