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on 3/4/18I have ordered tbrough them as well. I have never received my order either. I called my bank and they refunded my money and put in a claim for fraud. They are looking into it. Call your bank and get your money back.
I also ordered 2 beds in November 2017 asked for an update in January and they said my batch order was next in line. I still havent receivedmy beds. I am filing fraud charges through my bank