Flighthub Questions & Answers

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Here’s what consumers have asked with answers from Flighthub staff and previous consumers.

56 questions answered
20% answered in 1 day
Question:

Do flighthub issue etickets

Answer:

Hi Allan, When you make a reservation through FlightHub, you should receive your e-ticket within 24 hours. You will then use the information provided in the e-ticket to check in for your flight and obtain your boarding pass. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist
Question:

Booking reference 032-647-762...no ticket reissued for feb 21-mar 2. started the rebooking for dec 27-jan 3 because of an accident of one passenger. willing to fly any days within those 2 weeks however want to be in ontario ca for 10 days. started this process dec 22 and on the phone (on hold) for hours on a daily basis. requesting ticketing or resolution department to finalize this issue. united has confirmed seats on the flight and i can rebook much faster however i will be losing over $1000 in ticket fair. this doesn't make sense and will definitely write a terrible review about your business practices. every call requests more $.

Answer:

Hi Laurie, Thank you for sending us your information. I've forwarded the details to our Escalations team and one of my colleagues will be contacting you within 12 hours to help resolve the matter. Please send us a private message if you have any other questions or concerns. Kind wishes, FlightHub Team

By Sarah C., Customer Experience Specialist
Question:

Hi! is this really a legit website? cuz prices are cheaper than the other websites!

Answer:

Hi Marian I asked the same question and I actually contacted the airline to ask this question and the airline told me that how they can offer these deals is the buy tickets in blocks and offer some at discounts to entice you to visit the site and then once there the limited number of discounted tickets end up sold quickly but regular priced tickets or inflated price. Tickets are what are left and they leverage the fact that enough people will buy the tickets at the regular price or the inflated price to offset the discounted tickets. Hotwire and others use similar tactics. Hope this helps,.

By Aaron B.
Question:

The charge on my credit card statement is higher than the printed bill i have.

Answer:

Also they keep changing the number of calls ahead of me. For a long time it was more than 10, then it was 6, then 8, then 9, then 7... it's all over the place.

By ian t.

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