Flighthub Questions & Answers

Hi Manuel, For all luggage information, we would suggest contacting the airline directly as they would have the most up to date information for you. Kind wishes, FlightHub Team

Hi Barb, Thanks for contacting us on SiteJabber! It can take up to 24 hours for your electronic ticket to be issued. Please make sure to check your spam folder if you're unable to locate the email in your inbox. If you still haven't received your e-ticket, email us at social@flighthub.com and we'll be happy to look into this for you. Kind wishes, FlightHub Team

Hi JoAnn, Thanks for reaching out to us! I do see a seat selection fee was added to you reservation. However, I've gone ahead and cancelled it for you. A refund for the amount of $25.90 will be reimbursed to the credit card on file within 2-10 business days. We apologize for any confusion. We will be looking into this issue to see what went wrong. Kind wishes, FlightHub Team

Hi Alla, Thank you for contacting us on SiteJabber! Your electronic ticket was sent to you to the email address on file. We've gone ahead and reissued the email for you. If you're unable to locate the eticket in your inbox, please ensure to verify your spam folder as well. Kind wishes, FlightHub Team

Hi Susan, Thanks for sharing your question! Normally, an electronic ticket should be issues shortly after your purchased your flight. However, it can take up to 24 hours. If you haven't received your electronic ticket within this delay, please send us an email at social@flighthub.com, and we'll be happy to look into it for you. Kind wishes, FlightHub Team

Hi Hon, Thanks for contacting us! The name on your electronic ticket needs to match the travel document you will be using (passport for international flight, or government-issued photo ID for domestic travel). If this is not the case, or if you need any assistance, please feel free to call our customer care team 1-800-900-1431. Kind wishes, FlightHub Team

Hi Jenni, When you make your reservation with FlightHub, we send you your electronic ticket by email. You will use this e-ticket to check-in for you flight and obtain your boarding pass, either online or at the airport. This is the process regardless of your cabin type. For connecting flights, depending on your itinerary, you will either receive a boarding pass that will take you all the way to your final destination, or you will need to check-in again at your connecting airport. A representative at your departure airport will be able to assist you with this! Kind wishes, FlightHub Team

Hi Helen, If seat selection is available for your flight, you will be able to pick a seat from our interactive seatmap upon making your reservation. Kind wishes, FlightHub Team