I just ordered the smartband and now I'm seeing all these reviews that they never got order.
Also bad reviews on product as well.
What do I have to do to cancel this order?

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I just ordered the smartband and now I'm seeing all these reviews that they never got order.
Also bad reviews on product as well.
What do I have to do to cancel this order?

asked by Laura H. on 1/21/17

2 Answers

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Dealeaz I. [FitShopPro Rep] · Answer 1 · 2017-05-17T02:07Z

Dealeaz I. [FitShopPro Rep]

on 5/17/17

Hi, we are very sorry to hear that you had a bad experience. Please contact our customer care team for an immediate resolution to your issue. They can be reached at the following link: http://helpcenter.dealeaz.com/ Thank you. Dealeaz Customer Care.

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Aprilstar N. · Answer 2 · 2017-04-16T06:56Z

Aprilstar N.

on 4/16/17

If you paid by credit card (like I did) you might be able to get your money back. I called my bank who issued the credit card and was advised to fill and send a report form and got my money back. They also checked and prevent future orders and payment of their customers to this site. Good luck.

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FitShopPro Questions & Answers

I just ordered the smartband and now I'm seeing all these reviews that they never got order. Also bad reviews on product as well. What do I have to do to cancel this order?