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First Class Watches Questions & Answers

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Here’s what consumers have asked with answers from First Class Watches staff and previous consumers.

2 questions answered
50% answered in 1 day
Question:

I have seen bering ladies watch on ebay (stock item reference 10725-751 for £165. can this be matched

Question:

So when i order my watch on thursday, i got an email asking me for my card and an identification due to high levels of fraud. i did so yesterday (friday), i did not get any response. i understand it is the weekend but will i get a response anytime soon? and my watch's estimated arrival was on tuesday this week. how will that happen if i have not received a response yet and my order has not been updated? i hope my watch reaches me safely, i spent quite a load of bread on that!

Question:

Is it real watches? or fake?

Answer:

Hello, we are an authorised UK retailer for all the brands listed on our website. All our watches are brand new and 100% genuine. We also have a high street jewellery store (James Moore & Co) based at the same address where you can come and view our products if you wish. If you would like to discuss this further or have any other questions please do not hesitate to contact us directly on info@firstclasswatches.co.uk Kind Regards Scott

By Scott L.,
Question:

Hi.. i wanna buy movado smartwatch through your website.. will you sent it from uk? i wanna sent it to my friend in us actually.

Answer:

Hello, yes we are based in the UK and all items are shipped from our UK based store. I would recommend that you check our website for international shipping options on any product you are considering by changing the shopping country to US on the shopping basket page. Thanks, Scott.

By Scott L.,

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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