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Filters Fast Questions & Answers

516 reviews
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Here’s what consumers have asked with answers from Filters Fast staff and previous consumers.

6 questions answered
17% answered in 1 day
Question:

I made two separate orders for the same filter. you charged me for both and only sent me one. i looked up my orders on your web. it only shows one.

Question:

Yes i past an other for somes filters for my humidificator i found out that it is out of stock and they place probablebly by accident 3xmy orders

Question:

I ordered a water filter to replace the kenmore 9690 i have and eceived a ph21410. while it is very similar to my old one, it does not appear to be a correct fit. how can i verify that this is the right filter?

Question:

Why was my credit card charged for three orders and i only ordered one filter? why can't i get anyone on the phone for customer service? when will i receive my filter they charged me three different times for?

Question:

What does the mwf filter remove

Question:

Order placed may 31 2019 still haven't received?why?

Answer:

Hi Helen, We can be contacted via Direct Message on Twitter and Facebook as well as at 866-438-3458 for updates on orders. I cannot see any of your information and wouldn't be able to help you on here. Please email me directly at asia@filtersfast.com if you have any further questions or concerns.

By David A., Customer Experience Manager
Question:

I returned some filters which were to incorrect size 2 weeks ago and as of today , may 17 have not heard from you. my order# 10409692. status?

Answer:

They lied to me also... now over 2 months... no refund

By G T.
Question:

How much do is it cost for brita water filters

Answer:

Hi Carmela, It depends on which type of Brita Water Filter you have. We offer the filters for both the faucet and the pitchers. Please check out our website or give us a call today at 866-438-3458 if you need more guidance. The link below show some of the Brita filters that we offer. Https :// www.filtersfast. Com/search/go? W=brita%20filters

By David A., Customer Experience Manager
Question:

Answer:

Yes, the WFPFC8002 will fit into the 101T and Dupont filters are made in the USA.

By David A., Customer Experience Manager
Question:

How can i cancel order

Answer:

Hello, to cancel an order you must contact customer service via email at Support@filtersfast.com or by texting 704-228-9166 or send us a private message via Facebook. We respond to all inquiries as soon as possible, within 48 hours.

By David A., Customer Experience Manager

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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