asked by
on 7/17/18Hello Natasha,
Thank you so much for your question - we're so sorry to hear that your order was canceled. Most customers will see refunds returned to the account used to place their order within 5-7 business days, however this time frame can vary depending on your financial institution. For more assistance, please contact our customer service team by sending an email to customerservice@farfetch.com. You may also speak to our customer service team by calling +1 (213) 375-0858 or +44 (0) 20 3750 1250.
Warm Regards,
Farfetch