I waited for my refund for more than 13 days. No progress. Already sent emails to customeroutreach@farfetch.com. No reply. Worst shopping experience

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I waited for my refund for more than 13 days. No progress. Already sent emails to customeroutreach@farfetch.com. No reply. Worst shopping experience

asked by S c. on 12/21/17

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Farfetch c. [Farfetch Rep] · Answer 1 · 2017-12-22T06:57Z

Farfetch c. [Farfetch Rep]

on 12/22/17

Dear S C,

Thank you very much for taking the time out to provide us with your feedback. We are truly sorry to hear that you were not satisfied with your recent shopping experience.

As your feedback did not provide order details, we will be sending you a private message that you may reply to at your earliest convenience.

Once again, we would like to apologize for any inconvenience caused by your shopping experience. If you have any questions or concerns, please do not hesitate to get in touch.

Warm Regards,

Farfetch

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I waited for my refund for more than 13 days. No progress. Already sent emails to customeroutreach@farfetch.com. No reply. Worst shopping experience

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