asked by
on 8/24/18Hello Ephriam,
Thank you so much for your question. We'll need more information to assist you so we kindly ask that you contact our customer service team by sending an email to customerservice@farfetch.com. Please include the code you're attempting to use and the item(s) you're looking to purchase in your message. You may also speak to our customer service team by calling +1 (213) 375-0858 or +44 (0) 20 3750 1250.
Warm Regards,
Farfetch