Fanatics Questions & Answers

Here’s what consumers have asked with answers from Fanatics staff and previous consumers.

205 questions answered

12% answered in 1 day

Question:

I recently bought a autographed corey seager baseball. is it authentic or a fake? I recently bought a autographed corey seager baseball. is it authentic or a fake?

Answer:

Hello Dwadwad, Thank you for contacting us for assistance with the autographed Corey Seager baseball you purchased. Was the item purchased with us? If it was purchased from us, then it would be authentic. If you need further assistance, please let us know. Sincerely, Stacy

By Nigel P., Sr. Director of Fan Experience on 1/30/24

Question:

Any positive jersey reviews

Question:

Is fanatics usa legit because i bought something Is fanatics usa legit because i bought something

Answer:

Thanks for reaching out, Alexander! Our site can be accessed at https://www.fanatics.com/. We hope this helps!

By Nigel P., Sr. Director of Fan Experience on 6/20/23

Question:

Is you all legit and real Is you all legit and real

Answer:

Good afternoon, Andre. Our site is legit. I have provided our link below: https://www.fanatics.com/

By Nigel P., Sr. Director of Fan Experience on 5/15/23

See more answers (2)

Question:

I figured on a official site and paying over 100 dollars that it would be a stitched jersey. it's screen printed... disappointing i wanted stitched I figured on a official site and paying over 100 dollars that it would be a stitched jersey. it's screen printed... disappointing i wanted stitched

Answer:

Cameron, we are terribly sorry to hear about your less-than-satisfactory experience with Fanatics. We would love a chance to make this right. If you will email customerfirst@fanatics.com with your order number and name, we will be happy to make this right. We apologize again for the inconvenience and hope to hear from you soon. Sincerely, Arneka

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

Where are your clothes manufactured?

Answer:

Hello Eileen. We apologize for any inconvenience. We have multiple vendors so some of our merchandise is imported from different countries, but none in particular. Thank you, Karmen

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

I cannot find my order……paid for but can't track it! my first order hasn't come…. wish i would have seen reviews before ordering I cannot find my order……paid for but can't track it! my first order hasn't come…. wish i would have seen reviews before ordering

Answer:

Hello Cynthia. We apologize for any inconvenience regarding your order. Please email us at customerfirst@fanatics.com to provide your order number and a brief account of why you are contacting us and we will be happy to assist you further. Sincerely, Karmen

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

So my question is i log in and it gave me 39ship free shipping which is over 39 dollars, whatever. but i am still charged with shipping and handling.

Question:

There are "fake" jersey reports but found a cnn article stating nfl sold manf. & selling rights on their gear to fanatics. are their jerseys real?

Answer:

Whitney - Our jerseys are real! We have a wide variety of options to choose from as well. Was there a particular jersey you were looking for?

By Nigel P., Sr. Director of Fan Experience over a year old

Question:

I have received 2 phoenix suns t shirts that i didn't order. i'm afraid to receive a bill for these shirts. the only clue i have is the return addres I have received 2 phoenix suns t shirts that i didn't order. i'm afraid to receive a bill for these shirts. the only clue i have is the return addres

Answer:

I am truly sorry for your experience. Please let me correct this for you. Please send me an email at customerfirst@fanatics.com with the order details. Thank you, Maribell

By Nigel P., Sr. Director of Fan Experience over a year old

123456...21

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Fanatics Questions & Answers

I recently bought a autographed corey seager baseball. is it authentic or a fake? I recently bought a autographed corey seager baseball. is it authentic or a fake?

Any positive jersey reviews

Is fanatics usa legit because i bought something Is fanatics usa legit because i bought something

Is you all legit and real Is you all legit and real

I figured on a official site and paying over 100 dollars that it would be a stitched jersey. it's screen printed... disappointing i wanted stitched I figured on a official site and paying over 100 dollars that it would be a stitched jersey. it's screen printed... disappointing i wanted stitched

Where are your clothes manufactured? Where are your clothes manufactured?

I cannot find my order……paid for but can't track it! my first order hasn't come…. wish i would have seen reviews before ordering I cannot find my order……paid for but can't track it! my first order hasn't come…. wish i would have seen reviews before ordering

So my question is i log in and it gave me 39ship free shipping which is over 39 dollars, whatever. but i am still charged with shipping and handling.

There are "fake" jersey reports but found a cnn article stating nfl sold manf. & selling rights on their gear to fanatics. are their jerseys real? There are "fake" jersey reports but found a cnn article stating nfl sold manf. & selling rights on their gear to fanatics. are their jerseys real?

I have received 2 phoenix suns t shirts that i didn't order. i'm afraid to receive a bill for these shirts. the only clue i have is the return addres I have received 2 phoenix suns t shirts that i didn't order. i'm afraid to receive a bill for these shirts. the only clue i have is the return addres

Can’t see your question? Ask to get answers from the Fanatics staff and other customers.

Where are your clothes manufactured?

There are "fake" jersey reports but found a cnn article stating nfl sold manf. & selling rights on their gear to fanatics. are their jerseys real?