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Here’s what consumers have asked with answers from Fanatics staff and previous consumers.
Hi Joey, our team responded to your last question here on SiteJabber yesterday, left a voicemail on July 7th to follow up on the replacement order that was delivered last week. We've also confirmed that the credit was issued on July 2,2015. Please allow 2-10 business days for the credit to process back to the original form of payment. Please let us know if there's anything further we can assist with at this time!
Good afternoon, Andre. Our site is legit. I have provided our link below: https://www.fanatics.com/
I will be more than happy to look into this for you, but first I will need for you to private message me your order number or email to locate your information. Julian
That is a very good question, as a company we know that the fans feedback is a big part of our success. We like to hear from our customer in all platforms that we can reach out to in multiply ways. That is the only way as a company we can grow and make a better experience for all our fans.
Due to the volume of sales we produce, there are always going to be some customers unsatisfied. Unfortunately, things happens or are misunderstood. But we try to resolve all issues. The majority of the time in our industry, we only hear about the bad experience and not so much on the good. As we strive to improve to be a better company with every negative review.
Our long sleeve items we carry all come from licensed providers, also we do have tracking available for our packages. If you have any additional questions please don't hesitate to ask! Thanks, Chris P.
Hello Beth. Unfortunately, we do not have a specific timeframe if/when items will be restocked. However, if you would like to send us a private message with the order information we can look into this further. Thanks, Cayla J.
Hello Esrelle. We are sorry that you have not received your order and would be happy to help with this. We do ask that you send us a private message with your order information. Thanks, Cayla J.
Hello Blake! We would be happy to review this further and see what we can do help. Please send us a private message with the order number. Thanks, Cayla J.
