• Evite

Evite

Overview

Evite has a rating of 1.43 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Evite most frequently mention customer service, email address, and guest list problems. Evite ranks 116th among Event Planning sites.

  • Service
    15
  • Value
    16
  • Shipping
    2
  • Returns
    5
  • Quality
    14

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
13
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service is horrible they refuse to respond to requests
  • Why do I have to pay for a valid email address that this site cant reach?
How would you rate Evite?
Top Positive Review

“I just used this site to send out invitations for a...”

Tracy H.
4/21/10

I just used this site to send out invitations for a birthday party and it worked perfectly. So much better than just emailing all of my friends!

Top Critical Review

“Too much unwanted promotion of outside vendor services”

Susan N.
10/22/23

I gave it 2 stars because the RSVPs seem to be working ok with the exception of the guest count feature. I should have read the reviews but I went ahead and paid $80 for up to 100 invites. What the don't tell you is that each of your guests will be solicited at the end of their RSVP to take advantage of several unrelated offers that you need to decline one at a time. Also - you can't see/edit the RSVP email invite or confirmation email and there is additional marketing for Amazon at the bottom of the confirmation email. So embarrassing, if I had known - I would not have signed up. There are other negatives, but who cares, I won't be back.

Reviews (68)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (4) email address (6)
Thumbnail of user paulw262
12 reviews
15 helpful votes
December 10th, 2023
• Updated review

I used Evite to send invitations to our annual Christmas party. After the party, we decided to send a "Thank You" to our guests. At the END of the Evite thank you order, Evite said that the "individual purchase" would be $1.99. No big deal! What Evite failed to mention (intentionally of course) was that the cost was $1.99 PER RECIPIENT! $240 later I was surprised that Evite would stoop to such a low level scam.

Evite is simply TERRIBLE!
November 8th, 2018
• Previous review

For the past three years I used Evite to send invitations for an annual Christmas party. Every year Evite would incorporate my guest list into this year's invitation. Until this year. Out of a guest list of approximately 140 different email addresses, Evite incorporated only about 20. The rest... simply gone. So I contacted Evite by email for assistance. Their response? None. Wow. At least respond. But, what would you expect from a free service that has gotten dozens of bad reviews online. My solution? Contact their advertisers. Hit them in the pocket. That's obviously all Evite staff cares about.

Thumbnail of user gailm903
1 review
2 helpful votes
July 3rd, 2023
Verified purchase

Evite has become glitchy and clunky with unexplained limits on function (ie) not being able to chat with all guests, a limit on the free invites that isn't clearly stated anywhere, and an inability to upgrade after the invite is sent... b/c that's when they tell you there's 12 person limit. Customer service is unreachable. I've used Evite for years and after this cluster f*ck of an invite will delete my account. I cannot recommend this company to anyone under any circumstances.

Tip for consumers:
evite

Products used:
evite

Service
Value
Quality
Thumbnail of user barrye199
2 reviews
2 helpful votes
January 27th, 2023

Pro's:
They have good templates, you can easily create and send inviations.
Easy contact import from a excel or csv file

Con's:
Most of the guests do not receive the invites. They must get blocked by spam filters.
There is no option to resend, other than deleting the contact and creating a new one.
No customer support phone number
They do not respond to written customer support.

Stay away, it starts out great but then turns into your worst nightmare.

Products used:
Evite

Service
Value
Thumbnail of user eak1
1 review
3 helpful votes
July 26th, 2023

Have used for years -- they appear to have abandoned the site. Trouble ticket useless.

DO NOT GIVE THEM MONEY!

Service
Value
Returns
Quality
Thumbnail of user chewy2
1 review
0 helpful votes
July 1st, 2023

I do not create accounts with random websites (in this example, Evite) to answer an invitation that sell your personal information and geolocation with no clear opt out option. FCC needs to be notified of Evite's practices. Shut them down.

Tip for consumers:
Will not use, blocked with carrier.

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenniferg481
3 reviews
12 helpful votes
June 26th, 2023

I used to use evite and it was great! Easy to use for myself and the guests. But the last time I used it for a graduation invite this past May it was awful! Im not sure what happened but its the WORST! Hard to navigate, not intuitive, hard to find simple tasks, hard to make updates. Its just much harder to use than it needs to be! I even PAID for the version to make sure I got all the features for our grad party and it had no impact. What happened to you Evite? I miss the old you!

Value
Quality
Thumbnail of user stephanieb2752
1 review
1 helpful vote
July 18th, 2023

I used Evite when they were free and user-friendly. We had a BBQ this past weekend and I decided to use Evite. What a mistake—not user friendly at all. It was difficult to add new guests, I wasn't able to download my guest list (had to copy and paste with all the other mess on the screen, and now they are trying to get me to buy TY you cards! No, thank you!

Thumbnail of user upsetusers
1 review
3 helpful votes
May 19th, 2023

Navigate around the site to try and modify my invite was a pain, trying to find guests lists or send them messages would force my guests to create an account to view the messages. And why did the HOST (me) have to RSVP? The count for it is off because of that. I hate this site. I hate how the baby registry is missed because its all the way at the bottom, I hate that when I set up the fund part, it requires me to connect with Pledge account which force me to create another account. This site sucks and I would NEVER recc this site to any mother trying to plan their baby showers. Its stressful.

Thumbnail of user katiej4
20 reviews
30 helpful votes
April 25th, 2012

Great way to contact friends for an event. Highly recommended!

Thumbnail of user jasonj38
1 review
7 helpful votes
April 13th, 2015

I've been a user of Evite for a decade. But a recent experience caused me to move to another service. Basically, Evite caused me to stare at large images of the evite card options along with advertising. It's not so much the ads, its more the tedious process of moving forward to see more options. I was seeing maybe six to a page. I want to scroll through the options, not click forward and see only a few at a time. I know what I am looking for and I want to quickly click through. Couldn't do that on Evite and just grew very fatigued very quickly. Like when I go to Shutterlfy or Tinyprints for holiday cards, I can scroll through many options. On Evite it is very different, I could barely see more than 4 to a page plus a big banner ad in the middle. Also the top of the Evite screen would lock to further reduce real estate.

Found another site which actually had some slick features, so it worked out.

Tip for consumers:
Try it out, if you like it, it's still a good service. But there are others out there.

Service
Value
Quality
Thumbnail of user tracyh1
57 reviews
361 helpful votes
April 21st, 2010

I just used this site to send out invitations for a birthday party and it worked perfectly. So much better than just emailing all of my friends!

Thumbnail of user deboraho401
2 reviews
2 helpful votes
March 30th, 2023

EVite has a zombie mode, where even as the owner you can't stop the service from "reminding" people that they have been invited to an event you haven't touched in a year. We had to cancel / postpone an event last year, and couldn't figure out how to delete it... eVite's warnings about all the data damage that would cause were both alarming and concerning. So we pushed the date to the future. Unbeknownst to us, eVite then sent reminders... not to us, but to the 100+ people invited to the event. WTF? It would be great it eVite contacted the "planners and organizers" of a zombie event before sending out reminders to the entire guest list. NO, the event is not happening. All recent RSVPs have been "NO". But really, eVite... you think I set up an event a year ago and let it run on autopilot until your reminder alert happened? Get real...

Service
Value
Thumbnail of user ck609
1 review
2 helpful votes
April 22nd, 2023

Not sure if they have been hacked but the site does not respond well to command. I had to restart my invite 3 times. Leaves a sliver of a window to add guests. I was not able remove a unintended guest and it wouldn't let me add guests. It was puzzling why when before when I used it, no problem. Next thing I know it had sent it out to all in my address book, including the person we are throwing the surprise for.
Horrible platform to send evites. What use to be easy is no longer. It was time consuming, stressful and EVITE will no longer be on my friend list.

Tip for consumers:
experience leaded to a Cancelled evite event.

Products used:
evite ~ on line invitation

Service
Value
Shipping
Returns
Quality
Thumbnail of user debral1071
1 review
3 helpful votes
April 23rd, 2023

I used to love using Evite. Recently, I "save" and it shows an error message. It is so glitchy, it just accidentally sent the Evite to everyone (200+) in my Evite contact list. Aaugh! What happened to the wonderful Evite of the past? Short staffed, no QA or usability any more?

Service
Value
Quality
Thumbnail of user deborahg954
2 reviews
3 helpful votes
April 26th, 2021

1/2 of my guests never received the evite- I have spend and waisted so much time trying to resend! Without having to pay again, which maybe is what the site expects you to do: resend as new- this is stealing from customers: i now read too many bad reviews (wish I had done reading before) if someone has time and energy to go after them i am in to sue.
They have no customer service because evite does not care —- why is this site still alive!

Tip for consumers:
Before using evite find another site to send electronic invitations .

Products used:
Evite.cm

Service
Value
Quality
Thumbnail of user je316
1 review
2 helpful votes
April 7th, 2023

They were going to put ads on my évites. I PAID for them not to; they put ads on my évites to everyone as if I was asking for gifts from Amazon and Target. They also changed the font i selected which screwed up the formatting after it went to 450 people.

Service
Value
Returns
Quality
Thumbnail of user charlinec7
1 review
2 helpful votes
June 14th, 2021

Paid for 40 invites—will only let me send 22 then asks for more payment
Tried multiple times to change a phone number for a guest and it keeps saying this guest has already been invited
Tried to contact their support email—says they will respond in 1-2 days but have heard nothing

Products used:
Electronic invitations

Service
Value
Quality
Thumbnail of user jeffreyr993
1 review
3 helpful votes
June 7th, 2022

Used to be an easy to use invitation app thou it had definite flaws. Now, horrible! Can no longer import a list of invitees. The directions for this are totally wrong and do not work. Also the number of guests is geared to singles not couples. You would think this would be able to be selected in order to keep your attendee counts accurate... but noooo, you can only select '2' people for a 'YES' attending. Couples that select 'MAYBE' or 'NO' the default is 1 guest and can not be changed. Ridiculous. I have attempted to contact Evite to help them solve these issues but... CRICKETS! Moving on to better managed applications.

Tip for consumers:
Find a different application.

Products used:
Evite online invitations

Service
Value
Quality
Thumbnail of user frankd1102
1 review
3 helpful votes
January 26th, 2022

I've been using evite for years for personal events, etc. As I have younger kids and am hosting more birthday parties, etc., I find that the product is a complete ripoff. I often wondered why none of the other millennial parents use evite and now I know why.

I recently sent out an invitation for my 6-year-old's birthday party. As is often the case, two of the parents provided work email addresses in the school contact list at the beginning of the year and those emails no longer work. Therefore, the invitations were not received (as the system shows). But get this, there is no way to edit the email addresses. Instead, I had to manually delete the contacts and put them in all over again in order to put in the other parent's email address. The reason? Because evite wanted to charge me another $14.99 to add two more people to the invitation since I had reached my max with the original invitation. So basically, I paid for two contacts that had email addresses that no longer work, but evite makes you pay for them all over again and doesn't let you edit them.

I'll NEVER use this service again. It's outdated anyway. Only old people still use it. It's like the myspace of personal email.

I also find it interesting there is no customer support or ability to post any feedback on their site.

Thumbnail of user sandrah2630
1 review
2 helpful votes
June 6th, 2023

NO PHONE HELP WHATSOEVER! If you like texting your life away with no actual help and being charged for it … Then this is the site for you. If you want a GREAT INVITATION APP go to GREENVELOPE.COM. An actual person answers the phone and helps you and without a fee involved! Super easy to set up an invite.

Products used:
Tried to set up an online invite. After hours (more than 4) of trying to get help I Quit and went to GreenVelope.com.

Thumbnail of user jodyr91
2 reviews
4 helpful votes
March 3rd, 2021
Verified purchase

Takes your money without notice - no live person to ever talk to. No integrity. Go somewhere else.

Tip for consumers:
Do not sign up for any pre-paid service with this company. If you have any issues with your account or payment, there is no one you can talk to. There are no refunds - other sites allow you to cancel your account with pro-rated returns. There are too many other good e-invitation sites available to be stuck with this one.

Products used:
Evite Pro

Service
Value
Returns
Quality
Thumbnail of user suzieb23
2 reviews
1 helpful vote
December 20th, 2020

Tried every which way from Sunday to join the zoom group, and was completely denied access —perhaps because I don't have an evite account? This for sure makes me NOT want to have one! So disappointed!

Thumbnail of user sonalv
1 review
4 helpful votes
April 29th, 2020

I hated using evite. Its not user friendly, its expensive for what it is, every feature is designed to cost more money - even changing an email address for a friend. In a time of a pandemic when we are trying to celebrate events virtually I think it is shameful that you are gouging customers this way. I will NEVER use this service again, and will actively tell others to avoid it at all costs. Waste of money and about 4 hour of my time trying to invite 15 people for a zoom call. Unbelievable. I want a refund.

Thumbnail of user emiliam30
1 review
4 helpful votes
February 23rd, 2021

This site is well intentioned but it has a lot of flaws. I chose a "Save the Date" card. I paid premium to avoid the ads. In the card I promised to follow up with guests about the details of the party. When I finalized the details I sent an update to the people that had RSVP yes. Many did not see the update because it went straight to their junk mail. This cost me over $500 on meals I had to pay for people that did not show up. It not only made me look bad, it cost me a lot of money. One cannot trust this site. And there's no one to call for questions. All you can do is review FAQ's or send a text message for someone to return the next day.

Thumbnail of user annal520
1 review
5 helpful votes
September 16th, 2020

This Co. Is not legit. Going to contact Better Business Bureau. I bought a pkg of 25 invites for 14.99 and half of them were not sent. Now I have and xtra charge if 92 dollars and did not authorize this or buy anything else. Bi answer to my emails so will report them to Federal trade commission so they can shut them down

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Send online invitations for all occasions by email or text message. Create invites for birthdays, baby showers, save the dates, or customize your own design.

Company Representative

Thumbnail of user evitea
Evite A.
Typically does not respond to reviews

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