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  • Everbuying.net

Everbuying.net

Overview

Everbuying.net has a rating of 3.15 stars from 1,848 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Everbuying.net most frequently mention good quality, free shipping, and low prices. Everbuying.net ranks 109th among Wholesale Electronics sites.

  • Service
    390
  • Value
    373
  • Shipping
    381
  • Returns
    278
  • Quality
    357

Proactively asks for customer feedback

133
See all photos

What reviewers want you to know

Positive highlights

  • Customer support, as I was smothering them with questions "when will they arrive", was fast and very useful.
  • Good price, good service, nice website, quality products - HIGHLY RECOMMENDED!

Critical highlights

  • And according to Customer Service, it was my fault that the products got lost.
  • Order number: EE1402032106367188, have yet to receive package and still says processing, very poor customer service.
How would you rate Everbuying.net?
Top Positive Review

“Got a cool new phone from them”

Cappy P.
9/10/17

The guys at work were keep telling me to change my ancient phone. Eventually i caved and i started browsing the net for a site where i could buy a phone at a reasonable price. Eventually i stumbled across Everbuying, they offered free shipping and the prices were pretty low also. Ordered a Cubot X15 from them that was on promotion and they sent it the next day. Arrived in just 4 days and works great, been using it ever since and no issues were encountered. Thank you guys for the phone, love you.

Top Critical Review

“Incompetent Thieves.”

Warren E.
3/19/18

These people are total thieves. I ordered a remote controlled racing car in January 2018, and was recently advised that it had been rejected in Brazil because of incomplete documentation. The item was returned to China. Upon demanding a full refund, minus postage, they offered me only a fraction of the price I paid. That is theft. I have had an open ticket with them for weeks and they still obfuscate the issue. I warn everybody to stay away from them. They will rip you off!

Reviews (1,848)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (239) order number (79) cell phone (49) post office (26) customer support (34) quality products (23) delivery time (24) order status (17) shopping experience (22)
Thumbnail of user cappyp
2 reviews
3 helpful votes
September 10th, 2017

The guys at work were keep telling me to change my ancient phone. Eventually i caved and i started browsing the net for a site where i could buy a phone at a reasonable price. Eventually i stumbled across Everbuying, they offered free shipping and the prices were pretty low also. Ordered a Cubot X15 from them that was on promotion and they sent it the next day. Arrived in just 4 days and works great, been using it ever since and no issues were encountered. Thank you guys for the phone, love you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user roberts503
1 review
2 helpful votes
October 4th, 2016

I found Everbuying as a very simple and comfortable sit to buy goods. Everything there is clear and site works very reliable, I have not met any problems. Many of the prices are better than on e.g. Aliexpress. I decided to order and it was completed fast and properly. My goods were very well packed and came to Poland within 2 weeks from ordering. Personally I can recommend buying at Everbuying and will comeback again for sure!

Thumbnail of user einavh
1 review
0 helpful votes
April 20th, 2016

When it's a "non-rush" times I cannot accept that the handling time is 5 days.
And it just an Xiaomi Redmi Note 2.

Also, I was not able to rich them by the chat.
They have a ridiculous limited-poor operating hours in the c. S chat.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Einav,

I want to start by apologizing to you for what has happened.

We are sorry to hear you've had difficulties to reach us. Our customer service is available 24/7 on the livechat and via the tickets. We reply to all tickets within 24 hours.
Please understand after we receive your order, normally it will take us some time to prepare the items.
We have contacted you by email with our solution, please check and reply to us.

We appreciate your valuable feedback.

Best Regards
Everbuying Customer Service

Thumbnail of user antonk34
2 reviews
1 helpful vote
September 20th, 2017

Make purchases in this shop for quite some time. Good selection of goods. Good quality. The prices are reasonable compared to other stores. If you have any questions support responds quickly to all questions. I will continue to shop at this store

Service
Value
Shipping
Returns
Quality
Thumbnail of user mirekw
1 review
0 helpful votes
April 17th, 2015

This website is a very nice place to buy some excelent quality watches in a nice price. I recommended this shop. Mirek Wasil

Tip for consumers:
Do this.

Service
Value
Shipping
Returns
Quality
Thumbnail of user alexisa14
1 review
0 helpful votes
October 7th, 2014

I think the first week of october is a big holiday in china so if your order is not shipped/email not answered this is why. You gotta be patient when buying from china-they move slow compared to us hyper westerners! I have made over 200 orders with them (drop ship) and the only problem has been these week long holidays they have very often over there where everything gets backed up like crazy!

Tip for consumers:
slow but sure- they will always deliver your item or refund you!

Service
Value
Shipping
Quality
Thumbnail of user canae
1 review
1 helpful vote
September 11th, 2017

I found on this site a variety of useful products. I ordered some survival gear for my camping trip i was planning with my family, got myself a utility knife, some rope and a thermal blanket. Also ordered a few nice gadgets that were solar powered so i wouldn't have to depend on electricity. Recently i purchased from them a smartphone to replace my old one. All my orders arrived fast and i had no problems at all.

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Value
Shipping
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Thumbnail of user myr565
1 review
0 helpful votes
March 15th, 2016
Verified purchase

I ordered the phone OUKITEL K4000 Pro at promo price of $ 89, good service, great price

EP**************
Order date: 03/08/2016 04:00:02 AM

Service
Value
Shipping
Quality
Thumbnail of user dmm
1 review
4 helpful votes
January 21st, 2016

I ordered a hoverboard from them weeks ago. Took my money right away. No communication, no indication of when it will ship, that "3-6 business days for processing" is a lie. I'm guessing that the piece is not in stock (although it said it was) and they'll stall. I think I'm going to call the credit card company. They don't seem to care.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear DM,

We wish to apologize for the inconvenience that we cause.

Please understand after we receive your order, normally it will take us some time to prepare the items.
We have replied to your email with our solution, please check it.

Thank you for taking your time to write your review.

Best regards,
Everbuying Customer Service

Thumbnail of user davidel
2 reviews
4 helpful votes
January 4th, 2016

The send me the telephone in the time they promise

Tip for consumers:
do not use DHL option, since they steal money for the duty payment!!!

Service
Value
Shipping
Quality
Thumbnail of user douglasg14
1 review
0 helpful votes
April 5th, 2016

Es una buena manera de poder comparar por internet estoy muy satisfecho que exista esta pagina de comprar y lo mejor que no cobran el envio gracias

Thumbnail of user lisas257
1 review
5 helpful votes
February 16th, 2016

I purchased an order on 12/22/2015 it is now 3/16/2016 and have not got order yet that 3 months they tell you 25 business days.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Lisa,

We would like to offer our apologies to you for the inconvenience.

The normal shipping time for flat rate shipping will be around 10-25 business days. All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
We have sent you an email with our solution, please check and reply to us.

Thank you very much for your important feedback.

Best regards,
Everbuying Customer Service

Thumbnail of user vladimirv3
1 review
1 helpful vote
November 24th, 2014
Verified purchase

Dears,
I visited lots of e-shops like EverBuying.com. I always choose the same thing to buy at Everbuing than the same other shop offers. Reason is really simple: I never had some wrong experience with EB and ordered goods came in best condition and right as declared already.

Thumbnail of user danieli20
1 review
0 helpful votes
April 1st, 2016
Verified purchase

I had bought a phone from this site and i can say that everbuying is a very good store.The price on this site was the cheapest i could find but indeed the cheap price the service was very good (fast shiping, good package, good support) so i can recommend this store to everyone.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamiep65
1 review
0 helpful votes
June 18th, 2017
Verified purchase

Had a little trouble with shipping but got my products and am happy with them. I was given options for shipping but after I picked the option, I got an email a few days later saying that shipping is not available for the product.

Thumbnail of user renkol
1 review
0 helpful votes
January 15th, 2016

Recently I decided to buy some toys for my child at online store and choose this shop, It was my first purchase at Everbuying. After payment complete during 24 hours I recieved Email that's means my order already shippd out. Shipping is really fast and quality also, so my child very happy with new toys at New Year.

Service
Value
Shipping
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Quality
Thumbnail of user mhtsarasm
1 review
1 helpful vote
November 18th, 2016
Verified purchase

I have bought many times from everbyuing!
My experience from this site is very positive.
Their support center is very fast and helpful, answer to me in 24hours every time!
I like all categories and all categories is interesting! Prices are very good and i like day deal prices at smartphones.
Im surprised with the variety of items.
Everbuying accept paypal.
My generally theory is they are professionals and respect the customer which is rare in our days.
I suggest this site for low prices and very helpful support!

Tip for consumers:
Try it !!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user ivanuchp
1 review
0 helpful votes
January 23rd, 2016

I'm very satisfied from everbuying! It is biggest seller in China with a lot of items and cheapest price. Im reccomend it for big purchase. Shipping very fast! All ok!

Service
Value
Shipping
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Thumbnail of user bogdanm1
1 review
0 helpful votes
August 14th, 2014

I ordered a few things from them, it was all quick and efficient. The sizes are in line with what is written on the website and the price/quality ratio is very good.
I'm a picky person and have no problem to recommend this website. I'll keep on being their customer.

It takes some time to receive the packages, as they come from China, so keep that in mind. But it is being clearly explained on the website so there are no issues there either.

Warmly recommended.

Thumbnail of user enriquev4
1 review
0 helpful votes
August 17th, 2015

Is easy buy in the page, there are more products, is a good page

Tip for consumers:
muy buena pagina es muy responsable y hay productos de buena calidad

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomasb32
1 review
0 helpful votes
May 13th, 2016
Verified purchase

- this was my first purchase on this e-shop since it had the best price for the product that I was looking for. Since I was a new customer they have provided me some promotional points which you can redeem on discount for the first purchase, so the price for the product was even lower.
To my surprise this was preorder and item has been shipped right after the restock. They have provided Free shipping, which was nice and tracking number for the parcel.
Parcel has arrived pretty fast, good packed and without any damage.
Very smooth transaction, positive experience, highly recommend especially if you are looking for promotions special offers and deals.

Thumbnail of user khirf
1 review
0 helpful votes
July 5th, 2017
Verified purchase

What is the most Important Aspect about any Online Shopping Companies?

Customer Service and that is where Everbuying Suceeded, I was first skeptical about buying on Everybuying at first and when i did i ran into some problems with the Orders/Deliveries like i feared.

But i was surprised at their Excellent Customer Service which proceeded to solve my Problems Quickly.

I will continue to Shop with Everbuying in the Future as they left a Good and Lasting First Impression on me.

Thumbnail of user michaelb208
1 review
0 helpful votes
April 10th, 2015

Love this site. Great product at low price and fast shipping. I have been shopping here since February of 2013 and I have recommended it to a lot of people.

Thumbnail of user jenniferd124
10 reviews
5 helpful votes
June 23rd, 2016

I bought some water balloon things from this site on May 13th, 2016 after my sister referred me to this site. Got an email they shipped it May 15th. It never arrived, so after their stated 10-25 business days shipping, I emailed them to let them know my package never arrived, it says it was coming from China, postal, with no tracking. Now they say that I have to wait a Full 60 days before they will do anything at all about my missing order, plus they're advising me that I should have paid for their "higher priced better shipping options with tracking" too. REALLY? How about you just ship packages properly with tracking or offer only traceable shipping options, so your customer service response isn't so insulting to your consumers. In the mean time these were for an activity for my son's birthday party which has now passed and we didn't get to play with them and by the time we "might" get them, summer will be almost over, ridiculous.
IF I ever get my order or they actually respond with a proper option to resolve this, then I will update my review but as of now, I feel this is very poor customer service and a poor way of resolving a problem with their orders. Very disappointing.
UPDATE: Company emailed me shortly after this post and offered a refund, I accepted and received my refund within a week. Still never received the package, it's Oct now.

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Jennifer,

I want to start by apologizing to you for what has happened.

All estimated/typical delivery time are derived from real world data collected from past orders. They are approximate times for reference only.
As you choose free flat rate shipping, the package was shipped without tracking number.
For more details, we have contated you by email, please check and reply to us.

We appreciate your valuable feedback.

Best regards,
Everbuying Customer Service

Thumbnail of user chrish173
1 review
4 helpful votes
November 18th, 2015

Both of the lens's on the waterproof cases were scratched. I dont know if it's going to show up in the videos. I havent used them yet.

Trying to use the support center but it wont open the ticket. It keeps saying the code I am entering is wrong but it's not and I have tried changing the code and still the same response.
Maybe thats their way of not really offering support.

-Chris

Thumbnail of user nicoleh12
Mira L. – Everbuying.net Rep

Dear Chris,

First, I want to offer my sincerest apologies to you for the issue.

I have followed up your case and our team has solved it for you in the ticket. Would you please check and reply to it?

Thank you so much for your kind support.

Best regards,
Everbuying Customer Service

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From the business

Everbuying offers high quality China wholesale cheap electronics and clothing, including android smartphones, android tablets, cell phone accessories, computer accessories, mobile power banks, gadgets, consumer electronics, home decorations, mens cloth...

Company Representative

Thumbnail of user nicoleh12
Mira L.

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3.2
1,848 reviews
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