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are the comments and reviews true? it doesn't give me enough confidence to but the product?
asked by shaan c. on 12/14/15
4 Answers
I honestly don't know anymore. July 2015 I paid for a tablet via PayPal, received in good time, but it was pretty much dead. Plugged it in with the provided charger, took 5 days to reach 65%, so I mailed them back. Most apologetic, they suggested getting it fixed locally. No thanks, there goes any warranty. So asked to RMA, which took some time to be accepted - mid-August, in fact, so about 3 weeks. They said to mail back using flat rate shipping, no courier, so at least a month in transit. Instead, I sent it with a friend who was returning to China. Otherwise around $50 to mail registered. It should have reached them late September. I heard nothing back, so queried them in early November, and they said they would repaitr it and re-ship it.But I had asked for a refund, not a repair. They said they'd give me credit and I could order something else. But the credit did not show up. Only when I launched a PayPal dispute did it appear,early in December. So I placed an order using the credit plus an extra $30, and heard nothing. No acknowledgement, no response to queries, until I again filed a PayPal dispute. At which point an instant refund of the $30. So now I'm back to credit and have placed yet another order, and we'll see what happens with that. If it is fulfilled, I'll assume that they're just not very good at business; if it is not fulfilled, then I'll find all the sites I can that carry reviews and repeat this whole frustrating story wherever I can. More as the story unfolds...
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The worst experience of my life. I order 2 phones, the one has damaged, i send it back and the refund me only the 50% of the value of this phone!!!! They dont refund on paypal but in EB wallet. So now i have 85$ and i make new order + 9$ + all the Eb-points i have (1500). They send me one email with photo that they send the order. After some days they say that the order is cancelled and they refund my 83.5$ !!!!!! where is the 9$ and all my EB points mr EverBuying????? This story start from June 2015 and now we have December. Actually i am curious for all this people they give 5 stars to this company... this company is only to STOLE MONEY from they fool customers...actually I am looking attorney to take the case.. i am sorry...
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i've ordered a tablet and a phone separately, the phone took ages to arrive and the tablet arrived within 2 weeks. both took a bit of email harassment, although i probably didn't need to with the tablet. the goods are cheap, but the service is lacking for some people...
i'd buy again just because of the economy of the products...
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Yeap, reviews are true. Don't buy at that site. I bought a cell phone on July 29th. Thy keep telling me the items I ordered (note that I have change the items as they have told me to do it), are all back-ordered.

They are trying to steal from you.

Buy at another site!
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