Etsy Questions & Answers

Yes and No. Yes, as long as the review window for that purchase is still open and the seller has not responded to your review you will still be able to change it. If the review window has passed (closed) or the seller has responded to your review then No, you can't.

If there is tracking on your order, you should be able to see the movement of your parcel through whatever service your seller used. There are sometimes issues with the tracking information making it through to Etsy (not sure why) and you may see it hang up somewhere en route. Your seller SHOULD be able to request their shipper provide an updated status and relay that information to you. If your shipment was not tracked - good luck.

Delivery times depend on a few things, the service your seller or you choose (if that option is available to you) otherwise it's only the service your seller chooses or used). Where the parcel is coming from and where it's going (ie: How far away), and then there are other factors which can cause delays such as weather, and general upheaval in the world. Add to this, the accuracy of the address you provided to the seller (missing, or incorrect details), customs bottle necks for international shipments especially during busy or peak times like holidays, accuracy of the paperwork provided by the seller with the shipment, and various countries have certain rules regarding packaging that your seller must take into account if one of those countries happens to be yours. Each seller, and sometimes even each item within the same shop, could have different shipping times for any number of reasons. It's best to READ THE SHIPPING DETAILS in the listing and if you are still not sure, contact the seller BEFORE ORDERING.