Here’s what consumers have asked with answers from Epoch staff and previous consumers.
Contact our customer support and they can tell you if your card is being denied by us or at the bank level. If we are denying your card we should be able to help. https://epoch.com/billing_support/contact
Yes. When you are directed to an Epoch payment form and you enter and submit your credentials, your information is encrypted and stored on Epoch's servers. Epoch is an approved Visa and MasterCard Payment Facilitator, and became the first company in the world to pass a third-party audit and be certified as PCI-DSS compliant in 2002 (when the program was called CISP). We successfully complete PCI-DSS Level 1 audits every year to maintain that status. In 2002, Epoch was also among the first companies in the world to adopt VBV (Verified by Visa) and MasterCard Secure Code