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Has anyone else had slow delivery from Entirely Pets? I ordered from them two weeks ago and still have not received my order.
asked by JAN D. on 2/23/17
5 Answers
I ordered Feb 14 and I'm still waiting. I called and the person on the phone told me oh don't worry your order will be shipped next week. That was March 13 when I called and still nothing. They should just give me my money back.
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Yep. After 2 months I finally contacted them back and told them to cancel the order I ordered the same product from Walmart today and it shipped out today it will be here in 6 days. free shipping. And less expensive in entirely pets.
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Glad you actually received what you ordered from them! I placed an order 12/9/17, it never shipped so I contacted them 12/15/17 to question why. The product was out of stock, but theyd expedite it once they received it on 12/16/17. As of 1/6/18 still no order, I contacted them for a refund. They couldnt find my order. I send them pictures of my order & my payment receipts. They said expect it in 2-4 business days. 1 week later, no refund, contact them again, cant find my order. I threatened the BBB on them. I just received my refund!
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Same thing for me too! I just ordered treats for my cat. My package always took a tour of several states before arriving a week after shipping. I had numerous problems with them. The only good thing is I will no longer use them since I found another provider. I placed my order on 06/28/17 and expected delivery is 07/01/17. The treats are much cheaper too.
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Same thing here! I called and they said they did not get authorization from my vet (more than a week from the order). Called the vet's office and receptionist said she had sent authorization, but would call them and send it again. I reply to the original email and waited days before receiving another email claiming they had only received authorization on one of the two medications I ordered a YEAR's supply of. Two week later - no medications for which the dog is overdue!
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