ElderHelpers Questions & Answers

Hi Steven, We asked you a few days to find available volunteers in your area from our part, and since we couldn't find the help you need we issued a full refund of your payment.

We do background checks via IntelliCorp which is a Verisk company. They are extremely serious, thorough and reputable. We also encourage you to spend time with the volunteers on the phone so that you can get to know each other and also to meet for the first time in a public place like a coffee shop. Because of this precautions, we have not one incident reported in years of service to the elderly community.

Hello Joy, Our volunteers are true volunteers and do not ask for money. Yes, they do help elders for free. Hello Ryan, we ask for a $50 monthly commitment on a tax deductible donations to support our service. Volunteers help for free. They are true volunteers. Our job is to provide convenience and security in connecting them with elders. Our staff is not volunteer since any business requires daily operations management. Because we are not recipients of any private or public grants, everyone chip in a small amount, that is tax-deductible. Would you prefer to find an organization receiving government assistance, there are a lot of them out there. We do not force anyone to join our community. Our volunteers are true volunteers and do not ask for money. Elder help is free.

Our volunteers are true volunteers and do not ask for money. Yes, they do help elders for free. We ask for a $50 monthly commitment on a tax deductible donations to support our service. Volunteers help for free. They are true volunteers. Our job is to provide convenience and security in connecting them with elders. Our staff is not volunteer since any business requires daily operations management. Because we are not recipients of any private or public grants, everyone chip in a small amount, that is tax-deductible. Would you prefer to find an organization receiving government assistance, there are a lot of them out there. We do not force anyone to join our community. Our volunteers are true volunteers and do not ask for money. Elder help is free.

Hi Jim, our email work fine, please check with your provider.

Hello Lisa, great example of why it is better to work with a volunteer rather than a taxi or ride sharing service! This would be something you would need to work out with the helper and can certainly be arranged because the idea is to really care for seniors not just dropping them off. We strongly recommend testing the reliability of the elder helper ahead of time because doctor appointments are important.

Hello Leelee S. Our service is designed for individuals only. This is the only way that we can offer SAFETY and CONVENIENCE. You can simply print a few flyers that you can download on our website and hand it to them. You can also watch our presentation video and explain if you want. Just make sure to not sign up for somebody else and even less for a group of people. That could get you in troubles and the users also. Thank you for your interest.

Hi Jan, We are a legitimate organization, we sent you information to your account to complete the intake process, In case you're not able to find an available volunteers in your area we can issue a full refund of your last payment, you can also cancel the monthly contribution at any time by sending us an email at help@elderhelpers.org Let me know if you need further information.

Hi Lia, No, It's not mandatory to donate to be a volunteer in our organization. You can send us an email at help@elderhelpers.org for further information.