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I have sold a 2017 Planner with detailed description and ten pictures. Then a buyer wants to return but I don't offer returns. Nevertheless, eBay states that I have to respond to the buyer or else it will hurt my record. How come? The buyer wants to return because she changed her mind, and still I must accept?? What is wrong with this place
asked by Anna S. on 9/25/16
3 Answers
If you haven't already learned the hard way that Ebay is just pure bull$#*! when it comes to the sellers rights. When someone wants to send it back for any reason other than it doesn't work as described, you will be footing the bill. Not only will you lose the money you paid to ship it to them, Ebay will offer to provide a return label for them at your expense. Yep, that's right. They will bill you the price of the label if you don't provide it. Either way, you are paying for it to get back to you. It's get better. You can't leave negative feedback for the buyer either. It's not an option NO MATTER
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Disgusting marketplace. Indians running the company into the ground. No protection for sellers, it is just too awful now. Lost more money than I made and was kicked off for no reason whatsoever after being a Powerseller for 16 years. I am pleased not to be affiliated with that scam site and sell on other sites and am back to making money without being ripped off.
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They'll force you to accept it no matter what... Their policies are ridiculous. I have 14 day return policy and I had a buyer open a case for an item that sold over a month ago and they're forcing me to accept it. I have been using ebay for 15 years but this is ridiculous. After I clear out my current inventory I will be closing my accounts!
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