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Drones Etc
Questions & Answers

15 reviews

Here’s what buyers have asked with answers from Drones Etc staff and previous consumers.

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Question:

Hi, I just opened the shipping package this Christmas morning, that contained my 2 DJI drones that were in for $500+ repairs. I was very shocked when I opened the hard case and pulled out my repaired Phantom 2 with the Zenmuse H4-3D Gimbal "hanging" from a ribbon cable! Your web site says "All repairs are FULLY tested before leaving our shop." How could this have been fully tested. There aren't even any Damping Unit Securing Clips or anti-drop screws in the carrying case much less installed properly in the gimbal! This was very disappointing on Christmas morning to discover after paying such a high price for the repair. Suggestions?

Question:

Your office hours on your website state that you are open Monday-Friday 9-5. I am looking to make an large purchase today and have called many times with no answer. What are your actual hours of operation that i can get ahold of a customer service representative to discuss things with before making my purchase.

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