Dear Rosann B.,

The charge you would have received is for our Drivers License Easy Guide which is a state specific guide designed to save you time by better preparing you for any related activities with the DMV.

If you need to reach us, please call us at 1-888-242-8785 or send an email to info@drivers-licenses.org, and we will do our best to resolve your issue at the earliest. Our operating hours are 7am to 9pm EST from Monday to Friday, and 9am to 6pm EST on weekends.

Regards,
Customer Service Team.

Drivers-Licenses.org offers a Road Advisors Guide, which is a state and service-specific guide designed to save you time by better preparing you for DMV related activities, where possible we provide and pre-fill your specific DMV forms and offer links and instructions for services that can be performed online or require a visit to the DMV. Also included as part of our service is free 60 days of NSD roadside assistance, plus many more benefits. We are not affiliated with the DMV and cannot process changes to your driver license or registration, we provide a service that is designed to save you time by better preparing you for all your DMV activities. We are committed to customer satisfaction and offer a 100% Money-Back Guarantee.
1-866-890-0226

Yes you can call and dispute charges with your bank then call and file complaint with BBB.

I been personally victimized by these scammers. They take 2 charges off your card. 1 for $19.99 & another for $2.99 which they claim is a process fee. If you contact them complaining about the manual that you didn't want & demand your money back they try to tell you that you will get the $19.99 back but not the $2.99 processing fee. You have to keep complaining to get a full refund. I cancelled out my credit card out of fear these scammers will use it later making small purchases slowly. These scammers have mulitple dummy accounts set up all around the country. Examples are Yamazaki Media LLC in Portland Oregon, Cambridge Media Services in Winston Salem North Carolina, Eagle Media in Cincinnati Ohio to name a few & all registered to a mail boxes etc. type of mail depot. These crooks are circumventing rules & laws to avoid criminal liabilty & would probably take thousands of people to complain to get some kind of action taken on these scammers.