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  • DressVe

Overview

DressVe has a rating of 4.29 stars from 325 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DressVe most frequently mention customer service, fast delivery, and good quality. DressVe ranks 135th among Dresses Other sites.

  • Service
    95
  • Value
    101
  • Shipping
    84
  • Returns
    45
  • Quality
    91
5
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What reviewers want you to know

Positive highlights

  • Thank you dressve and thank you girls working in customer service.

Critical highlights

No critical highlights yet

How would you rate DressVe?
Top Positive Review

“My Shopping Experience”

Sandy H.
3/15/16

I've been looking for long time for a special and unique party dress on May and occasionally I found this site on polyvore. This dress is pretty good for me no matter the price or the style. I ordered one but a little worried about the size and I phoned them got great favor. Finally, I got my beloved dress. Really really thank you. Will come the next time!

Top Critical Review

“Absolutely awful”

Veronica T.
6/8/15

I would never shop again, I don't understand why it has 5 stars. I looked at the reviews and most of people rated 5 stars. It's just rather questioning. The quality of the dresses is really bad and I'm considered skinny and a size small don't fit, got a dress which is basically like a t-shirt. Doesn't look like the picture at all! And they say 3-5 working days as delivery date but it's actually a month or so! Terrible. I would never shop here again

Reviews (325)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (30)
Thumbnail of user veronicat8
1 review
4 helpful votes
June 8th, 2015

I would never shop again, I don't understand why it has 5 stars. I looked at the reviews and most of people rated 5 stars. It's just rather questioning. The quality of the dresses is really bad and I'm considered skinny and a size small don't fit, got a dress which is basically like a t-shirt. Doesn't look like the picture at all! And they say 3-5 working days as delivery date but it's actually a month or so! Terrible. I would never shop here again

Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear customer,
Thanks for your review!
Could you please tell me your order number so that we can contact you to solve your problem as soon as possible?
I'm looking forward to your reply, thank you very much!

Best regards!
Dressve team

Thumbnail of user sandyh56
1 review
1 helpful vote
March 15th, 2016

I've been looking for long time for a special and unique party dress on May and occasionally I found this site on polyvore. This dress is pretty good for me no matter the price or the style. I ordered one but a little worried about the size and I phoned them got great favor. Finally, I got my beloved dress. Really really thank you. Will come the next time!

Tip for consumers:
If not sure the size, you'd better ask for help and make clearly.

Service
Value
Shipping
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Quality
Thumbnail of user jillb25
1 review
7 helpful votes
October 2nd, 2014

The website was great but I ordered on 9/17/14 and still haven't gotten any shipping details and it is Oct 2 so it probably scammed me.

Thumbnail of user allisond23
3 reviews
10 helpful votes
April 24th, 2016

The site is horrible they have horrible quality clothing. I ordered $140 worth of clothes and when they arrive they all look like Halloween costumes it was horrible none of them fit like they were supposed to and most of them just ripped because they were so cheap not to mention the shipping took forever and they all came one by one so annoying I will never order from this website again

Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear customer,
Thanks for sharing your shopping experience with us and we're so sorry for the inconvenience brought to you. But could you please tell us your order number so that we can help you as soon as possible?

Best Regards,
Dressve Team

Thumbnail of user julied40
1 review
4 helpful votes
June 7th, 2015

I ordered a dress over a month ago. They were quick to take the money from my account but that's when it stopped. I have emailed 3 times asking for the status of my shipment and get a reply a week later saying just give us a couple more weeks. Finally I emailed them today and said if it has not shipped and they cannot supply me with tracking info then I want to cancel my order and want the money refunded immediately. Will not order from this site again.

Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear customer,
Thanks for sharing your experience with us. We are very sorry to hear that we did not meet your expectations. And our representatives have contacted you to solve your problem, please pay attention to the mailbox that you registered on our website. If you have any question or problem, please feel free to contact us via service@dressve.com or reviews@dressve.com.
Have a nice day!

Best regards,
Dressve team

Thumbnail of user martaw2
7 reviews
23 helpful votes
November 7th, 2015

I have received my order finally (after 3 weeks). Clothes and bag are very nice, good quality and overcoat (vintage style) is awesome! I like it very much. Generally I'm glad, but processing time should be shorter (processing of order took 16 days - it should be max. 7!). They have mess on website, I received my order a few days ago but status on the website is still "verifying payment". Shipping was fast and stuff are gorgeous! Quality and looks of clothes compensates fact that I was waiting so long.

Tip for consumers:
when something is wrong write bad reviews, then they interested about You and fix mistakes.

Service
Value
Shipping
Quality
Thumbnail of user estherp7
1 review
0 helpful votes
March 29th, 2016

Only go to this place if you want the coolest, cutest clothing at totally reasonable prices. Staff has amazing taste and is one of the nicest people I've met. Recommended a lot.

Thumbnail of user dorat3
2 reviews
3 helpful votes
January 5th, 2015

I picked the free shipping (10-20 business days) and it arrived on the 10th day! GREAT! The quality is very nice! Doesn't feel cheap and thin. Definitely kept me warm. I live in the USA and was afraid the sizes were gonna be small from this site. Im usually around the Medium size so I ordered a Large due to the fact that im also a little curvy. It fits great and its cute! Looks just like the photo shown! Thanks dressve!

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Value
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Thumbnail of user sc1614
2 reviews
1 helpful vote
November 25th, 2014

Dreadful service horrible people to deal with. I ordered a coat from my young daughter for Xmas, their version of medium seems to be a much smaller version of the european (my daughter is a size 10). On web site it indicated I could return it for free if not suitable within 15 days. I contact them to say wrong size they informed me to keep it or give it away and buy another coat from them... Do not buy from these people... I found it a very distressing experience.

Tip for consumers:
DO NOT BUY FROM THESE IF YOU ARE EUROPEAN OR AMERICAN THEIR SIZES ARE COMPLETELY DIFFERENT TO EUROPEAN SIZES

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Value
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Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear SC,
I'm sorry that you are unpleasant with your shopping experience. Could you please tell me your order number? We will contact you and solve your problem with your order number as soon as possible.
Thanks for your review!

Best regards!

Thumbnail of user alexs321
1 review
0 helpful votes
February 26th, 2016

Overall very fast shipping, if you remember it comes a long way from China! Quality is very good, and the products are all like described. And I surly will buy some other stuff soon!

Thumbnail of user amandam81
1 review
2 helpful votes
August 8th, 2015

I'm a big online shopper. I wAs very impressed from how the clothing on his website looked. It's been 2 months and I still have not got my order. Today I checked my mail and I only got a necklace and none of my clothing I ordered. Iv emailed them and asked where is my clothing that's with my order and I only got the necklace so far. This is ridiculous. Iv never had to wait longer than 3 weeks for and order to come in. I don't even no if I'm still getting my package. Could his be a scam?

Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@dressve.com or reviews@dressve.com.
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Thumbnail of user juliad18
3 reviews
4 helpful votes
December 26th, 2014

I have ordered some items but I have problems with the sizes! In some knitwear one zise is too small, for a jacket s is like xs, medium is like small and the quality is chinese! I chose low cost shipping and I recieved them after a month! Although, they refund me very soon one item that was not available after I asked it. I' m not sure if I will order again.

Tip for consumers:
Sizes are small!

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Value
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Thumbnail of user kittyd4
2 reviews
2 helpful votes
January 4th, 2015

My handbag is absolutely stunning and elegant. It will be perfect for my sister's vintage wedding. The quality is amazing and the price point is even better. The size is adequate for a cell phone, lip gloss, mints. The rhinestone embellishments is on both sides of the bag and it glistens. Also, I like that it has two different sizes for straps. You could carry it as a clutch or connect one of the chains.

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Value
Shipping
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Quality
Thumbnail of user natalieh23
1 review
2 helpful votes
November 13th, 2015

Customer service cares about the customers and do their best to help.
Just make sure you have good contact with them if you want your items quickly or a refund.

Thumbnail of user kathleenb8
1 review
2 helpful votes
November 14th, 2014

Do NEVER NEVER NEVER buy from this company. You will pay and never get your merchandise. No Customer Service. A copy paste of the same answer is being sent to you by the company went you write emails. The person who is probably from China is only answering at night time ( actually day time in China at the same time) and can barely speak, write or understand English. VERY Bad, you will loose your time and money.

Tip for consumers:
Dressve.com

Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear Kathleen,
Thanks for your review! Could you please tell me your order number? We will contact you with your order number and solve your problems!

Best regards!

Thumbnail of user winnyt
1 review
0 helpful votes
April 24th, 2015

This is site that is really great, it allows you to choose there products and purchase them as you, like them, how. Ever their products are of, good quality, cheaper compare to other stores online, good and approachable staff members with courtesy. I shop my wedding dress here and it was really nice, it fit me perfectly, i liked it so much.

Thumbnail of user nedimr1
1 review
0 helpful votes
May 26th, 2016

It's been a pleasure being in DressVe. The customer service is good. And the product is more than what I expected. It's high quality. My mum love my gift so much!

Thumbnail of user johnitaw
2 reviews
3 helpful votes
January 13th, 2015

This company looks very reliable! And maybe it thinks it is! But I will never waste my time or Money here! Let me start by saying I have purchased European shoes sized zone by double numbers (36) so on a US size 6 is a size 6! The Boots I ordered was a U. S size 6 women's boot. It came as a child's Size 4. I want my Money Back! But it is not that easy. I ordered on December 10 2014-standard 5 to 8 days! Today is 01/13/14 and they just came today in a box ripped, smashed and barely together! Many attempt w/fail results bad # no email that worked? Reported to Pay Pal. Finally a respond (BE PATIENT) I'm going to contact Attorney General. Dressve here's my order number, LN*******CN refund me my money through yr PayPal. And I'll return the child size boots! Very Disappointing customer serv. And product.

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Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear Johnita,
I'm sorry that you had a bad shopping experience on our website. Our company required customer service staff to reply to our customer's email within 24hrs, and service our customer friendly, but the person who is responsible for your order go against this policy. Could you please tell me your order number to help us find out the person so that we can punish her? Also, we will stop cooperrating with the supplier according to your order number.
Thanks for pointing out our problems, we will try our best to make up our deficiency and do better in future.

Thanks for your review and best regards!

Thumbnail of user kadogok
1 review
0 helpful votes
April 25th, 2015

I like shopping here in dressve.com. It is very convenient. It helps to save time and money. You can do many things one at a time.

Thumbnail of user bridgita
1 review
0 helpful votes
April 24th, 2015

I have great shopping experience on dreasve.com, fast and quick delivery of service. I will highly recommend this site to my friends.

Thumbnail of user brookb3
1 review
1 helpful vote
March 4th, 2016

I ordered my dress a month ago. They took my money and I still don't have it. No updates on tracking. No response from dressve yet

Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@dressve.com or reviews@dressve.com.
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Thumbnail of user hildab3
2 reviews
2 helpful votes
January 13th, 2015

Very pleased with my dress ordered from dressve. Thank you guys, great job! Will shop from u again.

Service
Value
Thumbnail of user rutitxus
1 review
16 helpful votes
August 12th, 2015

I published here a one star review for dressve on August 12th based on their failure to respond to my request for a pre-paid return label I need to return some of their clothes within their "7 day free return period". A Dressve representative works tirelessly answering every complaint within hours of being posted here, thus giving readers the impression that Dressve has a fast and responsive customer service. Well, I wish that was the case, but it seems to me that all they are concerned with is "perception", because in actuality once you answer them privately they dissappear again. It's all a cover. When I complained in this website I was rapidly approached by their representative apologizing and asking me to contact her privately with my order number. I did so on the same day, August 12th, and 5 days later, August 17th, I'm still waiting. Somehow, something tells me that I'll be publicly contacted today after this 1 star review, but if you read it don't get your hopes up (I don't), they are just trying to save face. By the way, my order #, once again, is *******.

Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear customer,
Thank you for sharing your experience with us. We are so sorry that we didn't meet your expectations. Could you please tell me your order number so that we can solve your problem as soon as possible? You can also contact us via service@dressve.com or reviews@dressve.com.
I’m looking forward to your reply, thank you very much!

Best regards,
Dressve Team

Thumbnail of user fabiolar2
1 review
0 helpful votes
April 27th, 2016

Much better then expected. I love my wedding dress and even being a bigger size - I felt lovely and I had lots of lovely comments!

Thumbnail of user kristis7
1 review
2 helpful votes
November 17th, 2014

This site has given me nothing but bad service. I ordered a sweatshirt over 2 weeks ago, the person who bought it for me never received an email with the confirmation number but had the money taken off his card. I have sent numerous emails and they try to say u have to have the confirmation code. Well you did send one so thats impossible. SCAMMERS! Even if you don't have the number there is no reason is cannot be looked up by the email address used.

Tip for consumers:
Do not order from here.

Service
Value
Shipping
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Thumbnail of user stephaniez
stephanie z. – DressVe Rep

Dear Kristi,
Thanks for your review!
The email we sent to you may be in your spam, please check the email there.
Also, could you please tell me your order number or the email you registered on our website? We will check your order with it and contact you as soon as possible!

Best regards!

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Dressve Reviews is Dressve official costumers' reviews account. Please feel free to tell us your impression on dressve. Email: reviews@dressve.com.

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Thumbnail of user stephaniez
stephanie z.

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