Here’s what consumers have asked with answers from DressLink staff and previous consumers.
Our email service box is service@dresslink.com
Dear Sierra, this is Bree from Dresslink. Thanks a lot for your order in our site and item in your order are out of stock, will be restock in 10 business days, are you willing to wait? If you have any more request, you can contact me in live chat or email address: service@dresslink.com, I will try my best to help you as soon as I can. Have a nice day!
Dear ann blystone, this is Bree from Dresslink. Thanks a lot for your order in our site but our shoes do not have brand, the shoes made in China with high quality. If you do not want it with No true Birkenstock brand, I can help you cancel.If you have any more request, you can contact me in live chat or email address: service@dresslink.com, I will try my best to help you as soon as I can. Have a nice day!
Dear Mary, this is Bree from Dresslink. Thanks a lot for your order, You just need to log out and log in again and check about your order history, you will find your order number again. Please have a try.If you have any more request, you can contact me in live chat or email address: service@dresslink.com, I will try my best to help you as soon as I can. Have a nice day!
Dear Georgene, This is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
Dear Georgene, this is Bree from Dresslink. Thanks a lot for your order in our site and I am very desire to help you track your order, But I do not check out your order number with your name. Could you please provide your order number here so that I can track for you soon? Waiting for your reply and have a nice day!
Hi Khanyi, Nice to meet you, This is Echo from Dresslink.com Total Delivery Time = Processing Time + Shipping Time Normally we needs 2-4 days to prepare your products, do strict quality-control tests and carefully package the items. So the processing time is separate from the delivery time. And shipping time normally will according different shipping methods: FedEx: 3-7 business days Aramex: 4-8 business days DHL: 3-7 business days EMS: 15-20 business days, with tracking number China Post Air Mail: 19 -35 business days China Post Air Mail with tracking number: 19 -35 business days Any other questions pls feel free let me know, I will answer you soon. Have a great day! Echo Peng Customer service dept.