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DressFirm Questions & Answers

45 reviews
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Here’s what consumers have asked with answers from DressFirm staff and previous consumers.

5 questions answered
20% answered in 1 day
Question:

Is the website valid? they dont have any social media appearance, no likes no comments, only complanes! i wanna order something but i am afraid i will loose my money please advice

Answer:

I would be very care ordering from them,, i have only stated what experience i had with them and it was not good,,, and the dress not onlt wrong size and style was poorly made,,, and i lost over 100 pound,, gave the dress to charity,,,,

By Yvette p.
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Question:

I strongly recommend that you stay away from this company. we ordered a prom dress and it looked nothing like the picture! so i disputed it and want to return the dress and want my money back, but nothing has happened on their end. they won't even return my emails. its a rip off

Answer:

They are a company that does not stand behind their return policy and I can not get them to answer my emails. I even sent them pics... nothing... SCAM! I lost $200... BEWARE

By Shelley K.
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Question:

I ordered fro 3 days i got nothing on my email still? i wana now when i can receive the dress?

Answer:

You will never get an answer from this company. This company sends dresses that are like huge ill-fitting, sack cloths! Good only if you are looking for material to salvage and try to entirely make a dress yourself with your own sewing machine. They are a total sham scummy business, if you can call it that. Everyone that has ordered a dress from here has been ripped off. The only positive reviews, i strongly suspect are from people who work there, posing as customers. Get it?

By Kimberly G.
Question:

I'd very much appreciate it if anyone had pics of the dresses they ordered from dress firm, thanks even if your dress was a complete disaster or a huge win, thanks

Answer:

I recently got ripped off with this company. They send dresses that are like huge ill-fitting, sack cloths! Good only if you are looking for material to salvage and try to entirely make a dress yourself with your own sewing machine. They are a total sham scummy business, if you can call it that. Everyone that has ordered a dress from here has been ripped off. The only positive reviews, i strongly suspect are from people who work there, posing as customers. Get it?

By Kimberly G.
Question:

Helllo! i want to order 2 wedding dresses from dressfirm but i'm not sure about quality. have someone bought from this site? the product are fakes or not?

Answer:

Way worse than fakes. This company sends dresses that are like huge ill-fitting, sack cloths! Good only if you are looking for material to salvage and try to entirely make a dress yourself with your own sewing machine. They are a total sham scummy business, if you can call it that. Everyone that has ordered a dress from here has been ripped off. The only positive reviews, i strongly suspect are from people who work there, posing as customers. Get it?

By Kimberly G.

Can’t see your question? Ask to get answers from the DressFirm staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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