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Dreamstime has a rating of 3.78 stars from 816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dreamstime most frequently mention great selection, quality images, and several years. Dreamstime ranks 2nd among Stock Photos sites.
Proactively asks for customer feedback
This company responds to reviews on average within 17 days
I have been using the Dreamstime site for years and am always amazed at how many creative and beneficial images I am able to use for my various projects. From photos, to illustrations, to videos... you need digital resources? Dreamstime has them!
I've been an ongoing customer of Dreamstime for seven years now. I started out using it just to find cool pictures to frame and hang on my wall, but when I began writing a blog for my former employer, these tools became invaluable.
I've been an ongoing customer of Dreamstime for seven years now. I started out using it just to find cool pictures to frame and hang on my wall, but when I began writing a blog for my former employer, these tools became invaluable.
Extremely satisfied! Those who carefully build their portfolio on Dreamstime will also be rewarded. The entire service works perfectly, educates and encourages. A great tool for creatives, graphic designers and of course photographers!
Because you encourage me to enrich my portfolio, photo editing is user friendly and finally, you give value to my interest. Congratulations and keep it up.
Customer service via the 800 number was quick and professional. I was happily surprised to speak to an actual person who picked up quickly. Thank you.
Great photos of just about anything and anywhere, by talented photographers. Very easy to search, purchase, and download.
Wanted to research a National Monument
Transaction processes were not particularly smooth, but they work and you receive quality art for your investment. Better investment than more pricey image repositories and closer to the actual creators & photographers.
Easy site to use; it remembered my account after several years of non-years, and my old credits were still in effect.
Ease of use; variety of products.
I am succesfully using this service for many years now (subscription based) and I find it very useful.
However the payment method can be improved namely add a "pay now" button that we could use when the withdrawal attempt from the card was not succesful (especially when payment is attempted before the displayed date and there may be no money available).
A "pay now" button would save both of us time from contacting support / waiting for answer etc. I wrote this suggestion in the mails too, but it was not considered.
Besides, a "pay now" button could even help people paying in advance,should they want to, whenever money is available, or in case at the due date they are on holidays and can't take care of payments.
Thank you
Dear Tanguera,
Thank you so much for your thoughtful review and for being a valued member of our community for many years.
We want you to know that we are actively taking your feedback into consideration and will implement it soon.
Don't hesitate to email us if you run into any other problems.
We apologize if you felt your request passed unnoticed and assure you we're commited to continuous improvement and ensuring our service meets your needs and expectations.
Thank you once again for your valuable feedback.
Warm regards,
Dreamstime
We are a church and always need beautiful images for backgrounds to use during the service, as well as images that reflect the ethnic diversity of our congregation. You also have love Christian images to choose from.
Products used:
Photo images and graphics
You had the image I needed. Great. BUT it would be nice to just buy the image I need for my book cover once a year. One pic one time.
Site is easy to use and I love that when an image sells, you mark it with the uploading data that I included.
Super selection of pictures. And good support / service in times of need.
I want to download a Valentine's Day picture.
Great website. Super easy to use and lots of pictures to choose.
I've been using Dreamstime for many years and am always happy with the results.
Love dreamstime. Thank you for helping me share the messages and stories on my heart! So grateful!
It has images I am looking for
Great products and images. Would appreciate more diversity, but i do see improvement.
Great image library
Despite having a subscription I am still being charged for free images. I've now paid 2 x £25 within the same month. How can I request a refund.
I'm really sorry to hear about the troubles you've encountered, Jacey J. It sounds like there might have been a misunderstanding, especially if you're being charged for images that should be included in your plan. To request a refund, the best course of action is to directly contact customer support. Provide them with details of your subscription and the charges you've incurred. They should be able to look into your account's activity and resolve the issue for you.
At Dreamstime, you can reach out our customer service team by visiting https://www.dreamstime.com/contact. It's important to have any relevant details handy, such as your subscription type, the charges you've noticed, and any specific images or transactions in question. This will help them assist you more efficiently.
Remember, customer satisfaction is a priority, and they should be committed to resolving any issues with your billing or subscription.
BEST IMAGES
Dreamstime is contacting businesses with claims of license infringement for images that have been legally obtained from other stock image sites. This company is unethical in trying to scare businesses into paying them for images they already paid for from other stock photo sites.
Thank you for your feedback! A reply was provided within hours of your email. Dreamstime represents the portfolios of approx.900,000 worldwide contributors and we usually check image usage and licenses. If your images were licensed elsewhere, then this is perfectly acceptable. In order for us to close these cases, we may require license proof. Please reply to the emails, our colleagues from Infringements will surely assist you!
This website contains images of young children with out clothes and in some strange potions. Is it disgusting to say the least. These were just a few of photos I found to be inappropriate. This website is not what it says it is intended for. Its used to trade images of underage children for pedophile purposes. Disgusting.
All good. I use quite frequently
Poster design
Gain trust and grow your business with customer reviews.
Find the perfect stock photos, images and vectors for your project. Quickly search over 230 million images including free and public domain images.
Online since 2000 as a Royalty-Free stock photography website, Dreamstime has evolved into a powerful and active community-based site. The exquisite stock image gallery you can browse today has been uploaded by photographers from all over the world, shot on film or digital. To ensure you receive the best content, all images are reviewed and approved by experienced editors. The Dreamstime database is renewed with thousands of fresh images and titles on a daily basis.
For almost 20 years, Dreamstime has been providing highest quality imagery to clients in the creative market from independent customers in the private sector to Fortune 500 companies (including the world`s largest advertising agencies, national and international magazines, film and television production companies). We have been covered on many reputable and influential business and design websites. Visit our Media Room to hear what they have to say about Dreamstime.
It's wonderful to hear about your journey and how Dreamstime has supported your varied needs over the years, Robert! It's great to know our images have found such valuable and impactful uses. We're proud to have been a part of your creative and professional journey for seven years and look forward to continuing to provide you with high-quality images for whatever your future projects may require. Thank you for choosing Dreamstime and for sharing your experience with us!