• Dream Singles

Dream Singles

Ratings On Other Platforms

Trustpilot
3.5 / 5
Better Business Bureau
4.1 / 5
Corporate Values

Overview

Dream Singles has a rating of 4.54 stars from 781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dream Singles most frequently mention customer service, beautiful women, and video chat. Dream Singles ranks 2nd among International Dating sites.

  • Service
    75
  • Value
    70
  • Shipping
    43
  • Returns
    38
  • Quality
    65

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 77.5%
Positive
55
Neutral
1
Negative
15
34
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What reviewers want you to know

Positive highlights

  • They're customer service is very good and they are very friendly and great too.
  • The last time I contacted customer support, I got a response in a few hours, which isn't very bad.

Critical highlights

  • She said Dream Singles used a translator and the site is fake.
  • So the question is will dream marriage suspend the agency and the profiles of the models it has hired?
How would you rate Dream Singles?
Business's Favorite Review

“New Beginnings”

Andrew L.
4/11/21

Really enjoyed myself on the site. Any issues I encountered were quickly resolved by professional staff. Victoria, the lady I fell in love with, is genuine and even helpful allowing me to navigate the site with minimal issues. Thanks Dream Singles, you honestly changed my life.

See full review
Top Positive Review

“A Dream Come True For Singles”

Steven
2/3/21

I've been a customer of Dream Singles since 9th January 2021. During which time I found my girlfriend via this site and we are very happy and intend on getting married hopefully next year. One of the very helpful admin team is Nikki always prepared to offer helpful advice and support. Strongly recommend this dating site, if you haven't already used this site give it a go you could find your soulmate like I did.

Reviews (781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (83) dream singles (206) dream marriage (104) customer support (20)
Thumbnail of user gerritd15
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Hi Nicol,

As we have just talked on the phone, the following:
I have tried many Dating sites in the past but Dream Singles is without any doubt the best.
The service is good, their quality is good, and the best of all is that when a client like me have to speak with Dream Single telephonically, the staff, like you, is always very professional, helpful and friendly!

As a businessman myself I can just say two thing; Thank you and keep up the good work!

I pray for you, and God bless!

Gerrit Du Preez.
Cape Town
South-Africa.

Thumbnail of user robertp5473
1 review
1 helpful vote
April 12th, 2024
Verified purchase

My experience with Dream Singles, I have loved this site. The women are friendly. They are looking for a soulmate just like me the staff, very courteous and eager to help you and again I want to see the women will inform you about their life and what they are looking for I have had great experience with this site, and I want to thank them for all the help they have given me And I will say the women are probably the most friendliest I have ever encountered. Thank you, Dream Singles..

Thumbnail of user billr1190
1 review
0 helpful votes
February 29th, 2024

Since being on this site I had to contact customer support twice and spoke with Nikki. She was exceptional and knew exactly what to do to help me out with the problem that I had and now it's fixed so everything is fine. Thank you Nikki.

Thumbnail of user frankb1871
1 review
1 helpful vote
January 28th, 2024

I have found that there are many amazing women on Dream Singles. Most of them are truly looking for a man to spend the rest of their life with. Some of them complain about men only looking for a fling, but if you are someone looking for a wonderful life partner, this is the place to find her.

Service
Value
Quality
Thumbnail of user grahamb299
1 review
1 helpful vote
February 11th, 2024

I have been a member of dream singles for four or five years now (it's been so long). I was never able to travel to meet a woman, until just recently, for several reasons. Primarily it was my own legal problems, but I continued to believe, and fight for what I wanted. Of course, the full-scale invasion of Ukraine was a big part too, but I stayed the path. I fell in love with a few different profiles (I won't even call them people), because I was told many things that didn't correspond with the things I had been told in other letters, as well as outright (and provable) lies. I didn't know who or what was real, so I "hedged my bets," so-to-speak. I was so certain that I knew my best options, so I actually traveled to Ukraine, during a war. I informed the ladies, and even tried to meet ANY of them (including through the website), and I was met with excuses. "I can't meet you," or "I don't have time," because of one thing or another (i.e. Death in the family or work). All valid reasons (but not all of them were). However, when it's the same kind of story with, at least, four different women (at the same time), I stopped being so desperate and gullible. I saw the truth. I had spent years, (at a minimum) tens of thousands of dollars, countless hours and time (not to mention my energy, emotions and heart), I made all the effort and took down all obstacles and barriers just to be met with bull-$#*!, so I was angry, depressed and heartbroken. I truly believe that I have a legal case (that might be a class-action lawsuit), but I still have to consult an attorney. If nothing else, I want to warn men (like me), that we are preyed upon and taken advantage of (as I am sure that you know), and NOT TO FALL FOR THIS ELABORATE, GREEDY SCAM. It's complete bull-$#*!, and I hope that we will all be avenged.

Tip for consumers:
It’s fun, and gives good feelings, but it’s fake.

Service
Value
Shipping
Returns
Quality
Thumbnail of user ronaldb1849
1 review
0 helpful votes
April 14th, 2024
Verified purchase

It's been a true honor being apart of Dream Single. Thank you for assisting me. I have been taking full advantage of the tools given me to meet many interesting beautiful women here.

Thumbnail of user robt121
1 review
4 helpful votes
February 2nd, 2024
• Updated review

Dream Singles is the very top spot and dating website to have the chance to discuss and to meet real Ukrainian Women and other so hot and high class East European Ladies, and from more available countries in the world!
If you have the chance to talk with Jackie that is one of their top representatives, you will get a top client service with everything she can offer to you, in order to offer you a better experience, she will do!
The Best they will always give! The Better is yet to come! But it always a 5 Stars Level Experience!

Service
Value
Shipping
Something different to try
April 19th, 2019
Verified purchase
• Previous review

Hello. As I was looking for something different to try in term of a new dating website, tired of the same deceptions and promises that never give us satisfaction
In something concrete, so I decided to try dream-singles.com. This dating website, is done perfectly in the most intuive way to let you begin your new journey to find
Real love in a different way. The ladies that are there are so gentle and open minded at the same time. They are all educatd and ready to bring to you something concrete
In a dynamic and enjoyable way to communicate and to seduce each others, on the road to a concrete relationship that they look for, just as you. With the common goal
You will become happier, with the conviction to had done the right move at the right time, and at the best place for it around! Its a total game changer, try it and you will
Be convainced for sure!

Thumbnail of user stepheno876
1 review
0 helpful votes
March 23rd, 2024
Verified purchase

As we go through our daily lives, how can anyone not be happy with service like NIKKI gave me! It's employees such as her that makes contacting a business a PURE PLEASURE! I'm happy that NIKKI answered the phone to assist me!
Thanks NIKKI

Thumbnail of user martyh402
1 review
0 helpful votes
April 13th, 2024
Verified purchase

Nikki I've had a wonderful experience here. The ladies are lovely and friendly and like to chat

Thumbnail of user michaelj2225
2 reviews
0 helpful votes
April 8th, 2024

My name is Mike.
I joined Dream Singles on Dec 4 2021. I met. My love Dec 5 2021, We met 2 months before the war i feel that. Through. The Ups and downs we have gone through on this site. From set backs, the war.,not being able to meet yet has been heart breaking. But we find comfort on this site. In communicating here for 2,plus years. And it's not always perfect.with language barriers that turn misunderstandings due to. The SLAVIC culture.
But patience respect are huge here, Because we do love, respect.,admire and trust each other. With the belief. That we will. Meet soon one day.
I have turned to the DS team. Of Jackie, Jeana or Nikki for support. For cultural barriers /misunderstandings, assurances
This site vettes all women. And no site is perfect,beyond the profile. But this site. Does not mess around when It comes to fake profiles, money or suspicious credit card activity. I was tested 2 weeks ago out if the blue. Because. My money. Didn't deduct off bill. And this was tested though me using my card. With specific. Amounts used. To verify it's me. This sets. This site apart from others clearly and. The added layer of security a trusted site. Gives me comfort.
The site has it's problems at times with chat live or video chat glitches. Where the site will apologize for technical difficulties and that they are fixing. The problem.
The credits. $38/ 50 credits. To me. Reasonable. Ive done my own research. This is definitely one of the better deals
I met my. Future, my life. My love here. From KYIV Ukraine. I have used this site. To communicate with her and. I'm grateful for this. I also know that this site. Has a very impressive. Showcase of not only beautiful, but self reliant, driven women. With their own story to tell here. On this site. I'm telling. You. Men can't not. Go wrong. But. For True love. These women. Are serious. And with patience. Respect sincerity.and a better understanding of the culture. True love is a reality here on Dream. Singles,!

Tip for consumers:
The office is clear in terms of use. and the rules and guidelines. I suggest reading the entire. terms of use topics on everything.

Service
Value
Shipping
Returns
Quality
Thumbnail of user dinog37
1 review
0 helpful votes
January 12th, 2024

I was confused and upset at first. Then, I learned the benefits of Diamond membership. Now, I can focus my energy on the right special lady.

Tip for consumers:
At first, I thought the special lady was not responding to me. Then I found a she did send me an email and I had to go to contacts, click on her profile to see it.

Service
Value
Shipping
Returns
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Thumbnail of user rayc770
1 review
0 helpful votes
March 7th, 2024
Verified purchase

In less than two weeks time I have met my soulmate! If you have any questions the customer service team will get back with you very quickly!

Thumbnail of user tomw1819
1 review
12 helpful votes
December 15th, 2023

Total scam! 100% Fake profiles! Plenty of Silicone and Botox! Models galore more than likely sold their portfolios to Dream Singles. Premium Communication takes a month of communicating with a lady. At this point contact information can be exchanged. But, the lady terminates the relationship without exchanging contact information. Lol just another online dating site Scam. Truth!

Service
Value
Thumbnail of user douglasa613
1 review
0 helpful votes
January 12th, 2024
Verified purchase
• Updated review

I am a Member of the Dream Singles Dating Site

It is Very Well Run with Very Serious Members looking for Serious Relationships

I am Extremely Happy with my Interactions on Dream Singles & I have found my Match

Nikki on the Support Staff has been Nothing short of Excellent

Thank You Dream Singles

Service
Value
Quality
Relationship & Dating Website
January 12th, 2024
• Previous review

The Dream Singles Website is a FIRST CLASS, Well Run business & SERIOUS RELATIONSHIP Website...ALL THE WAY.

I have found MY DREAM Here

I'm Totally Happy & Overjoyed

Those using Dream Singles have a Very Seriousl approach & attitude regarding Relationships

I am a Successful businessman & can say Most Assuredly that Dream Singles is Extremely WELL RUN

And I can clearly tell that the Men & Women that are using Dream Singles for their Life Long Partner...are NOT fooling Around

Thank You Dream Singles

Tip for consumers:
The Dream Singles site is a FIRST CLASS, Well Run business & SERIOUS RELATIONSHIP Website......ALL THE WAY.

I have found MY DREAM

Those using Dream Singles have a Very Seriousl approach & attitude regarding Relationships

I am a Successful businessman & can say Most Assuredly that Dream Singles is Extremely WELL RUN

The Men & Women that are using Dream Singles for their Life Long Partner.......are NOT fooling Around

Thank You Dream Singles

Service
Value
Shipping
Returns
Quality
Thumbnail of user jasong881
1 review
2 helpful votes
April 9th, 2021
Verified purchase

Been on here a little while and have found the site easy to use and the staff are always helpful with any problems, which fortunately have been very few.
If you need advice Lana and the rest of the team are always keen to help.

Thumbnail of user adambenjelloun250
1 review
0 helpful votes
February 14th, 2024

Would like to take this opportunity to thank Jackie for great communication and customer service.you are a star

Service
Value
Shipping
Returns
Quality
Thumbnail of user jamesh7739
1 review
0 helpful votes
April 6th, 2024
Verified purchase
• Updated review

Man kikki and staff are the best at what they do I have enjoyed every minute of this experience catching with other people like myself looking for their new relationship and bringing them together and it has been amazing

Best darting site I have found
April 6th, 2024
Verified purchase
• Previous review

I have been to lots of darting sites before and nothing compares with dream single they have the best information on how much you can do looking for a match and love for life thanks kikki

Thumbnail of user kingbeckford
1 review
0 helpful votes
December 23rd, 2023
• Updated review

I think Dream Singles has t h e best looking beautiful ladies from any other dating sites. It's I very carm and relaxing wonderful experience chatting to beautiful ladies from around the world. It's an enjoyable experience. And customer service team are very helpful and professional In supporting you in your needs and questions. I think Dream Singles is the best dating sites in the world in my opinion and experience.

Enjoyable
December 4th, 2023
• Previous review

Dream Singles is the best dating platform very easy to use. It's a great dating platform with beautiful ladies to chat with. Customer service team are excellent and friendly good advice very professional. I think Dream Singles is the best dating platform in the world. I would recommend Dream Singles to friends and family. Good value for money great service.

Thumbnail of user garyc2365
1 review
0 helpful votes
April 8th, 2024

The site is easy to navigate, you don't need a degree in computers to operate or figure out how to use the site. The ladies are especially keen.

Service
Value
Shipping
Quality
Thumbnail of user bradt290
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Real women. Customer service Jeana great. Reply in 1 business day. Positive response to request made.
I am a real customer. Believe I found a excellent future partner for the long term.

Thumbnail of user allanbald571
1 review
0 helpful votes
January 3rd, 2024

The clients are commendable, the customer service is overall, doing what they can do, for helping. The different types of package rates are helpful. It's an experience that is truly a life situation. I'm going through this for hopes of better myself.

Thumbnail of user benjaminh742
1 review
0 helpful votes
April 4th, 2024
Verified purchase
• Updated review

Nikki the girls on this site are from various countries and backgrounds. Be honest with your profile and you may be surprised that the right girl finds you. Enjoy the journey, it's supposed to be fun. Ben

Finding the right girl for you
April 4th, 2024
Verified purchase
• Previous review

Nikki the experience was different from any I have had before. The selection of girls was better than any I have seen. The types of girls came from different backgrounds, and cultures. Enjoy the journey, falling in love should be fun. Ben

Thumbnail of user brucem1312
1 review
0 helpful votes
November 27th, 2023

Great experience with customer service and support. I had a small issue and it was resolved very quickly. Thank you for your help!

Tip for consumers:
Dream-Singles customer service and support is professional and polite. All my issues have been resolved consistently within 24 hours.

Quality
Thumbnail of user howardb527
1 review
0 helpful votes
April 8th, 2024
Verified purchase
• Updated review

This site is great. The girls are really nice and chat with you
The customer service team are really helpful in every way
Nikki,Jeana and Co do a great job
I recommend it to everyone and I give it a 5 star rating

Dream Singles is a great site
April 5th, 2024
Verified purchase
• Previous review

I really like this site

The customer service team are great

Thumbnail of user bobbyb571
1 review
0 helpful votes
January 25th, 2024

There is a great selection of beautiful women on this site. Jackie is very reliable. Great date site.

Tip for consumers:
There is a great selection of beautiful women on this site. Jackie is very reliable. Great date site.

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From the business

At Dream Singles, we thrive on bringing couples together to find true love and happiness. Since 2003, we have provided a platform for singles to connect in over 200 countries. We set the bar high in online international dating, as we hold the 2015 iDate Award for Best Niche Dating Site. Over the last 18 years, Dream Singles has created thousands of success stories. Because our services promote the most genuine meetings, it enables our members to develop endearing and lasting relationships.

Company Representative

Thumbnail of user neliap
Dream S.
Typically does not respond to reviews

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4.5
781 reviews
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