I was given a credit on an item that I did not like but I can't find that credit anywhere. My account reflects "0" credit. I thought I had a year to redeem it.

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I was given a credit on an item that I did not like but I can't find that credit anywhere. My account reflects "0" credit. I thought I had a year to redeem it.

asked by Suzan G. on 8/10/16

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Service D. [Dot & Bo Rep] · Answer 1 · 2016-08-11T11:28Z

Service D. [Dot & Bo Rep]

on 8/11/16

Hi Suzan,

Thanks for reaching out! Our Customer Relationships team is happy to look into this for you and can be reached directly here: www.dotandbo.com/contact

Very best,
The Dot & Bo Team

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Donna H. · Answer 2 · 2016-08-22T12:09Z

Donna H.

on 8/22/16

It probably expired already, that's what they do to make you feel better, they credit you but never tell you you only have a few days to use it!

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