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After I clicked once on a Dot and Bo ad, I was apparently added to the email list unbeknownst to me. Now I recieve a ton of junk mail from them. I have already unsubscibed a month ago, and still get the emails. Now each time I try to re-unsubscribe a box pops up asking me to put in my email to begin my "shopping experience". I want to be removed from the Dot and Bo email list please. Otherwise I will need to report. Please change the auto re-routing that is occurring when someone tries to change preferences or unsubscribe.
asked by Michele B. on 7/9/16
1 Answer
I called 800-693-9937, pressed 2 for "placing an order" and told the representative I had been trying unsuccessfully to "unsubscribe" to their website but was prevented by a pop up blocker screen. She did it for me immediately and I got an email confirmation within about 1 minute.
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