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on 12/7/15It's a scam. They stole all my money. They were all lovely and supportive until I made a payment. I lost £521... That's how much they stole. As soon as I did the payment - NOTHING. Never heard anything from them. KEEP AWAY PLEASE. Terrible people.
Had the same problem with you, but they sent my work 2 hours before my deadline. I hope you received yours on time, but if not, the only thing you can do is to keep trying contacting them and hope they keep their words to deliver on time. I do not see any other solutions besides this, hope it helps!