ive tried paying for my items with an american express card and its still being denied? do you not take pre paid cards?

asked by Christina M. on 7/18/18

2 Answers
Thumbnail of user jj209

Don't use this Rip Off Company. Save your dollars and look elsewhere. Pay attention to the negative reviews!

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Thumbnail of user sopportc

Hi Christina,

We discourage our buyers to use prepaid cards specially if they are not verified by Visa/ MasterCard/ Amex because we need to ensure that your payment is secure and in case of payment issues and refund, you can communicate with the card issuer as well. Also, majority of prepaid cards are not able to do an international transaction.

If you have any other question, please do not hesitate to contact us through the following link and choose online chat: https://goo.gl/hvEzdN or send email to: customer-support@DHgate.com

Regards,
Riane
Customer Service Center
DHgate.com

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