I placed an order 11/05/17 (Order #343420216)-received notification 11/06/17 it had shipped. Have yet to receive it!!Get no response to inquiries.

asked by Jeannie C. on 12/16/17

2 Answers
Thumbnail of user ashleyj100

Did you ever receive your item? I purchased an item on 12/5/17 and contacted the seller multiple times. J was provided a tracking number a day after my purchase only for it not to give me any information about where my package is. I contacted the seller on 12/31/17 and they said Can you please wait?!
I found this very shocking and not sure if I should buy from this site again.

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Thumbnail of user sopportc

Hi Jeannie,

We tracked your order and your item arrived at the GREENSBORO NC DISTRIBUTION CENTER destination facility on December 16,2017 at 10:33 am. The item is currently in transit to the destination. The expected delivery date set by USPS is on 2017-12-18, please be sure that someone is at home to receive the parcel to avoid lost/stolen packages.

If you have any questions, please do not hesitate in chatting with us by clicking on Online Chat from our Customer Service page: www.dhgate.com/contact/contactUs.do

Sincerely,
Sil
DHgate Customer Service

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