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How do I ask information about a gown I want to order but need more info?
asked by myra t. on 9/17/16
3 Answers
Will vary according to the supplier. However, there is a high probability you will not receive anything, or you will not receive what you ordered or you will receive an inferior quality product. Recommendation..dont order from these people.
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Hi Myra,

Thank you for your interest here on our website! We suggest that you get in touch with our sellers directly as the shipper and supplier of the items here on our website that way you can get the complete and accurate information of the products.

You can click either the "online chat" or "message" button in the item page and you will be able to communicate with our sellers directly. Rest assured our merchants are willing to cooperate as long as there is proper communication.


In the event that you will receive items which are not as described, please make sure to contact the seller immediately and notify them about the issue as well as our Customer Service so that you can be assisted on how your payment will be put on hold while waiting for your seller to resolve the concern.

We appreciate your trust in DHgate.com, and we will do our best to give you the utmost service you deserve. If you have any other question, please do not hesitate to contact us through the following link: http://www.dhgate.com/contact/contactUs.do?from=nav_menu&ntalker=1 or send an email to customer-support@dhgate.com .


Regards,
Sil
Customer Service Center
DHgate.com
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Depends on the vendor.....3 to 5 weeks.
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