all sellers are trusted? if i will not get my product ...is it any refund policy?

asked by nikhil s. on 3/13/18

1 Answer
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Hi Nikhil,

Thanks for reaching out. Yes all our sellers are trustworthy, we evaluate them first before they can sell items on our website. We have the Escrow Service which means that when you make a payment, the money will not be released to the seller. The merchant will only get your payment once you've confirmed the delivery of the products. Let us know if you have any issues with your orders so that we can assist you in getting a resolution.

If you have any questions, please do not hesitate in chatting with us by clicking on Online Chat from our Customer Service page: www.dhgate.com/contact/contactUs.do

Sincerely,
Sil
DHgate Customer Service

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