DevicesNow

How it is even possible for such scammers to exist for so long!? I ordered a phone and never got it. Their customer service does not exist! They will never respond. Thanks to my bank, I was able to dispute the payment.
One more thing: coincidence or not, someone tried to steal $700 from my credit card (same I used at that store) a month after my order.
Stay away!

Ordered 5 days ago, not even shipped yet.
Order tracking on their website does not work. The site permanently showing "we are fixing... this problem.".
Phone is not answered, website says they work until 5pm EST, nobody picks up phone at 4pm EST.
On line chat... " we may be shipping tomorrow." which means 6 days processing!.

Do not expect anything good, will be canceling order.

I wish I read reviews

I have been back and forth about the phone they sent with delaminated and chipped screen, after I paid extra for the "like new" phone. I could go on and one about the mind blowing lack of business ethics. But instead I will simply warn you. DO NOT DO BUSINESS WITH THIS COMPANY! I an in dispute with the bank now to have the charges reversed, and they are behind me 100% after finding numerous complaints on BBB, and trusted review sites.

I placed a rush order for a Galaxy S6 and paid extra for 2 to 3 day rush shipping... on my Bank of America debit card. After 2 weeks, no phone, no contact. Then I researched DevicesNow here. O. M. G. So I called my bank and gave them the details. Their fraud department got on it right away, and BOA issued me a temporary credit reimbursement while investigating. I received the most perfect S6 - like new, in an ordinary box - about a week later, and my rush shipping charge was reimbursed! I think this large bank's clout made my purchase happen. Contact yours and good luck to you.

Ordered phone 8 days ago rush delivery, still NO PHONE! No one answered repeated calls, didn't return any calls, called my bank Navy Federal Fraud department to get my money back, this is not a good company...

Today is February 14 - I placed an order on January 29 and still have no phone. The most frustrating thing about this entire process has been the lack of communication. I have no tolerance for unprofessional establishments. If there was a reason that my phone hasn't been delivered I could understand that but I CAN NOT understand calling numerous time and no one answers or emailing several times and no one responds.

I do not recommend this company to anybody. This timeframe for shipping is unheard of and there are too many reputable companies available to do business instead of dealing with Devices Now and their BS. I can't believe people are still providing this kind of ridiculous service in 2018!

There isn't anything that went right with this company, from delivery to quality of the product to the refund, which it appears I will never receive. They are a scam. They do not answer their phone, reply to help desk tickets and when they do respond, all they do is come up with excuses.

This place is a scam. It's been over a week and my order is still processing. They don't have a customer service line, and I think emails and requests made over their website go to a spam folder. I'm pretty sure they've just stole money from me at this point, I don't know if I will ever get my phone.

Devices-now.com is the worst company I have ever dealt with. To keep a long story short, this whole site is a SCAM. They don't ship items at all. I doubt they even have an inventory. You can't even talk with customer support - try calling their phone number, emailing them, creating their support ticket, nothing works... Their customer service is a total black hole - you try to communicate with them, but they won't respond. I filed a dispute with my credit card company. My best advice, NEVER DO BUSINESS WITH THIS COMPANY.

It's been 10 days since I placed my order. They will not return email or phone calls. Order says pending but when I placed order it was supposed to ship in 2-6 days. This company is a scam. I wish I would have read reviews prior to ordering her I have had the same experience as hundreds of other. This company is a scam. I had to close my bank to have my money refunded.

I ordered a cellphone from here, when i received it, the phone was on, and it was faulty and overheated. I was able to get a replacement phone from these guys, only to have the microphone not work. I sent the phone back, and after several months, have still not received a refund nor a proper reply as to how to solve this matter.

****I would advise not ordering from this company and to save your money and go somewhere else.***

It's been10 days. I finally reached someone today and he put me on hold, went to shipping and came back saying it had not shipped. Don't bother with time sensitive items as these guys don't care There are much better places out there who give tracking numbers and actually work. BBB, shut them down. That's my Monday call!

Worst experience ever! Still trying to clear this nightmare

"My husband is so frustrated with his purchase he made from this company.
He was told couple weeks ago that his refund will take place in about 10 days... It been over two weeks and he calls and he's being told he won't get his refund!
He's so upset because we been going back and forth and it so hard to get a hold and be able to talk to someone.
Horrible customer service! And their staff is so rude...

Ordered a phone on 01/24/18, credit card was charged and phone was never sent. My account with them indicates the shipment was processed and the order is complete. I received a few emails blaming the confusion on a recent move. Monday of this week they sent an apology for the delay and said they would include a car charger for my inconvenience. They said the complete package would be sent out within 24 hours by overnight service, at their expense.

The following FRIGHTENS me:
Today I attempted to open their website and I got a warning that their site is NOT secure and was being hacked. It said do NOT provide any personal information such as credit card numbers as others are able to see the information. I regret not checking the reviews before using this company. For a few years I have seen this companies name when I price checked electronics online. So I "assumed" they were legitimate. I am so very happy that I used my bank's "ShopSafe" feature that issues a credit card number (that is different from my card) it is good for one transaction with a maximum dollar amount that I choose and the expiration date is 60 days. If you did not use something similar to this for online shopping you should pay close attention to the activity in your bank or credit card account and your credit report. If you haven't received your order it would be wise to contact your credit card company's fraud department immediately and dispute the charge because the merchandise was not received. Using a credit card rather than a debit card gives you more protection as a consumer.
I will never order a product from a new company again without checking the reviews

I ordered a phone on February 14,2018; was sent a tracking number on 2/23/18 after putting in to help desk ticket for status. Today the tracking number shows that the phone has not been mailed. I have had no response to my "help desk tickets" and no one answers the phone.

Bought a phone from this site last week and I never got a delivery notice. The company's contact phone is never picked up. They have a voice mail recording that comes on every time you call. No email response, no active live chat. This is a fake fraudulent site. I'm sure all the 5-star reviews on the site are fake. STAY CLEAR!

In April I ordered a phone from Devices now with a 6 day delivery date. When the phone did not arrive after 12 days I called DevicesNow many times and left email messages I no longer wanted the phone. A month later the phone arrived and the camera on the phone was defect. I returned the phone but till this date (October) I have not received my money back.

Scam website. Don't expect any communication from them once they accept payment. Thank goodness for paypal - but it takes a month to get money back.
Ignored repeated e-mails, phone # is not monitored with voice-mail, FAQ link on website contains neither answers or any questions.
$187 i-phone 5S they sent me wouldn't even turn on: chargers, ear buds, & cables not Apple - SCAM SCAM SCAM

This store has over 2500 good reviews on Google but, only because they ask you take a survey on checkout where they ask you to review your purchase experience. They don't let you review them after you get your broken phone. I ordered a new/open box phone returned within 3 to 5 days and what I got what clearly a phone that they replaced the screen and put a new back on it. It was dirty and dented all over. When I tried to return it they gave me jotting but, run around and 2 weeks later I still don't have a phone or refund. Do not order from here!

I ordered the phone with the expediated service 1-3 business days. It is now 9 days and no phone. No one is ready to pick up the phone at customer service neither respond to the help desk tickets is being answered. I gave 5 stars bcz device now people are making good money just by making the people fool and taking there money. My dad is a lawyer and he is preparing a case against them.

Quick to take your money, slow/no answer to your request, devices-now becomes devices-forever-to-come.

Ordered a phone, which came locked and therefore useless. Tried to contact them for a return ticket: phone never picks up, online ticket never updated. Had to call Amex to dispute charge, and still pursuing it a month later.

Comprehensively poor buying experience. Might recommend to my worst enemy.

Scammer Seller & Unfair Customer Service Not Reply & Not Pick up phone. I buy Samsung Galaxy S5 $200 on 11th April 2016 So Next Day Devices Now Send Me a Tracking Number Today is 18th April 2016 But Still They Not Shipped My Phone.
I contact Customer Service lots of time open Ticket Also Call them Lots of Time No Body Response. This is a scammer Website. Don't Buy From Here.