DearDeal Questions & Answers

I ordered an item almost 2 weeks ago. i paid thru paypal and the money was immediately taken the day i placed my order. i received an email from dear deal saying they received my order and that i will receive an email shortly with a tracking number. to date i have not received another email. i have reached out to an email address that paypal has on file for the company multiple times with no response. my question is to anyone that has ordered from this company have you run into this issue? did you ever not receive your item? was it shipped when promised? this item is my daughters christmas gift and i am really nervous it will not come. help! I ordered an item almost 2 weeks ago. i paid thru paypal and the money was immediately taken the day i placed my order. i received an email from dear deal saying they received my order and that i will receive an email shortly with a tracking number. to date i have not received another email. i have reached out to an email address that paypal has on file for the company multiple times with no response. my question is to anyone that has ordered from this company have you run into this issue? did you ever not receive your item? was it shipped when promised? this item is my daughters christmas gift and i am really nervous it will not come. help!