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WHERE can I get a PHONE number to locate my orders ?
asked by Richard W. on 12/8/15
13 Answers
Dear Richard,
Thank you for your question.
There is no telephone number there and we are trying to fix this issue.
But you could contact us at http://support.dealsmachine.com/?lang=en, or provide us your order number, we will check for you.
Best Regards Dealsmachine Customer Service
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Never had a phone number I just contacted them through their site, they were always very helpful. I have ordered from them since reviewing them an r had no problems.
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room 201 2nd floor building 8 zhongxing industrial city chuangye road
nanshan district shenzen-518054 china
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I always submit a ticket to their Support Centre. Sometimes they respond within 1-2 days, sometimes a bit longer ( they do not work on weekends). Most of the time they responded quite fast. Sometimes need to resubmit again but all my tickets so far had been answered. Depending on the issues, for missing items with insurance, they resend to me again. For poor tinting of the sunglasses, after showing them a photo, they resend me another. To track the item, perhaps next time you should spend a couple more dollars to get a tracking no., otherwise for FREE surface shipping, it will normally take 4-6 weeks. It is understandable that they have to use the cheapest surface mail ( by sea) because some of the cheaper items are only a few dollars. Our Canadian postage sometimes cost almost just as much as the price of the item. So far I had ordered 16 items from them, ranging from smart watches to led bulbs, android phones, etc., so far all delivered. Only problem is when there is a defect, whether to ship it back for a replacement or get a discount for the next purchase. Since the items I bought are mostly less than $50 each, I take the chance.
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The simple way is to contact them through the website, they should respond. If they do not respond in 2 days open a dispute on PayPal. Be ware off the deadlines!!!
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I contacted them from the number on there website. However, no one picked up the phone but I was able to left a message. Go luck, my issues has not been resolved as yet, and I don't think it will be. I just regretted doing business with them. I am very disappointed and would never do busy with them again
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Depends on type of postage. Standard rate is not usually tracked so it is a matter of waiting delivery. Tracked mail is quite dear
Arty1
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Sorry my friend, people like that are too clever to leave their coordinates, they will probably desappear under a new name very soon since it is too hot for them now to continue their game
Good luck and please pass it along to everybody.
Cato, Canada
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Under contact us call at earning here as it morning their
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Go through the website and contact them. They are con artists. Demand a full refund thru paypal or credit card coompany you used. If they run you around then contact credit card company and tell them. They will reverse the charges.
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Phone Dealsmachine.com - International after-sales support in English is provided during our office hours (see below for our office times) or International Live Chat - Available during standard office hours, please check the top right of this page to see if live chat is currently available.
or make a support ticket. It helped me a lot.
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Not possible to resolving issues for months, they reply within day or two. You get tracking number after is shipped and it is long delivery time approximately 20 days but it is process like that. I always got informations I needed. Good luck to you!
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I have been unable to find a phone number for Dealsmachine. I have been trying to resolve an issue with Dealsmachine via email for months. They continue to use delay tactics to try to get the Buyer to give up. Do not buy from Dealsmachine.
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Hello Sir or Madam My name is Amin from Morocco. You are very impressed with your company and rare services and the presence of your products and the most wonderful. I find that you may want to promote your products to the Arab world in general and perhaps to the Gulf countries in particular. I am sure that I may help you by translating your advertising articles from English or French into any Arabic language, like Moroccan language , Algerian language , Egyptian language, Saudi language, Amharic language, or Middle Eastern language. French . I assure you that I will keep track of each letter and write it carefully and accurately to ensure good service Thank you. If you accept, respond to me as soon as possible why is it that bad reviews of deals machine are in true english and good reviews are in bad chinglish , sounds a bit fishy , like maybe deals machine staff are the authors . deals machine have deliberately avoided helping me and all for the cost of a 5.5 inch mlais m52 red note android phone , some might say forget it , its only a small amount of money but it would be even less to a big company like deals machine and yet they still fight on . The solution is simple , send me my phone, regain customer satisfaction and attract new customers through positive genuine reviews , but NO say deals machine , that sounds fair and reasonable and that is not us , NO.. Why do you collect payment first when most of your products are not available or back ordered? Isn't that cheating? And I know all your positive reviews are fake because of the bad English. Why so dishonest? This letter from Laurentiu M. is written in chinglish so is obviously sent in by a deals machine staff member , So, why do deals machine go to such lengths to maintain their bad image , wouldn't it be better to operate legitimately ???. how long from china.to las vegas nv. usa I would like to know why a big company like deals machine would rather turn away customers over the price of a phone ( 70 usd ) than try to keep them. And why dont they repair their image by satisfying all those they have ripped off. Hi Ive bought a set top box, it has arrived and doesnt work. what do I do now :( i have order wrong product and payment made but now i need to cancel and purchase another product, pls confirm if it possible I tried to order few items,but I can not send the order to You, whats going on?

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