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Hi Ive bought a set top box, it has arrived and doesnt work. what do I do now :(
asked by Natalie H. on 5/8/16
2 Answers
Dear Natalie H. ,

Thank you for your message.
Please rest assured the item is checked before it is shipped out.
As you know,we need the detail information to check the issue.
Could you please send us the detail information to this link:http://support.dealsmachine.com/?lang=en.
Please rest assured we will try our best to help you after we have checked the detail information.
We very much regret for this inconvenience.
Best Regards
Dealsmachine Customer Service
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give up , deals machine will lead you on and on with pathetic promises but will not help in any way. The good reviews on site jabber are all written by deals machine staff or by customers who have been conned by deals machine , shop in your own country is the best policy .
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Can I use Deal Machine on Galaxy Tablet? Do I have to upload app on my cell phone or can I use it on galaxy tablet? Hello Sir or Madam My name is Amin from Morocco. You are very impressed with your company and rare services and the presence of your products and the most wonderful. I find that you may want to promote your products to the Arab world in general and perhaps to the Gulf countries in particular. I am sure that I may help you by translating your advertising articles from English or French into any Arabic language, like Moroccan language , Algerian language , Egyptian language, Saudi language, Amharic language, or Middle Eastern language. French . I assure you that I will keep track of each letter and write it carefully and accurately to ensure good service Thank you. If you accept, respond to me as soon as possible why is it that bad reviews of deals machine are in true english and good reviews are in bad chinglish , sounds a bit fishy , like maybe deals machine staff are the authors . deals machine have deliberately avoided helping me and all for the cost of a 5.5 inch mlais m52 red note android phone , some might say forget it , its only a small amount of money but it would be even less to a big company like deals machine and yet they still fight on . The solution is simple , send me my phone, regain customer satisfaction and attract new customers through positive genuine reviews , but NO say deals machine , that sounds fair and reasonable and that is not us , NO.. Why do you collect payment first when most of your products are not available or back ordered? Isn't that cheating? And I know all your positive reviews are fake because of the bad English. Why so dishonest? This letter from Laurentiu M. is written in chinglish so is obviously sent in by a deals machine staff member , So, why do deals machine go to such lengths to maintain their bad image , wouldn't it be better to operate legitimately ???. how long from china.to las vegas nv. usa I would like to know why a big company like deals machine would rather turn away customers over the price of a phone ( 70 usd ) than try to keep them. And why dont they repair their image by satisfying all those they have ripped off. i have order wrong product and payment made but now i need to cancel and purchase another product, pls confirm if it possible

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