- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Here’s what consumers have asked with answers from DealDash staff and previous consumers.
Hi Perry, Thank you for getting in touch. I'm afraid that if you do not win an auction, you will not automatically get the bids back to your account. You do however have the option to use Buy it Now! With the Buy it Now option you simply pay the normal price, and not only do you receive the item, you get all your bids back from the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted as well as retain all their bids. If you don't want to use Buy it Now, you will unfortunately lose the bids. We recommend our users to bid on items they really want so that if they lose the auction, they can still get the item and their bids back. Hope this helps! Let us know if there's anything else we can do for you, it would be our pleasure.
Hi Perry, Thank you for getting in touch. I'm afraid that if you do not win an auction, you will not automatically get the bids back to your account. You do however have the option to use Buy it Now! With the Buy it Now option you simply pay the normal price, and not only do you receive the item, you get all your bids back from the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted as well as retain all their bids. If you don't want to use Buy it Now, you will unfortunately lose the bids. We recommend our users to bid on items they really want so that if they lose the auction, they can still get the item and their bids back. Hope this helps! Let us know if there's anything else we can do for you, it would be our pleasure.
Hi Jeffrey! Each time you win an auction or place a 'Buy it Now' order, you will be able to view and modify your address. Please note that by default, we use the address from your most recently placed order as your standard address on file. We would love to assist further. Please reach out to us at support@DealDash.com, we're available 24/7! Looking forward to hearing back from you!
Hi Travis. Thank you for reaching out to us. We're sorry to hear of the trouble! We have taken a look at your account and it appears that you may have made an accidental purchase. We are more than happy to issue a refund so please reach out directly via email to support@dealdash.com with further details. We will get this sorted ASAP!
Hi Sharon, thank you for reaching out to us. We're sorry to hear of the trouble! We have taken a look at your account and it appears that you may have made an accidental purchase. We are more than happy to issue a refund so we've reached out to you directly via email from support@dealdash.com with further details. If you do not see the email, please check your spam folder as well. Looking forward to hearing back from you!
Hi Sharon, thank you for reaching out to us. We're sorry to hear of the trouble! We have taken a look at your account and it appears that you may have made an accidental purchase. We are more than happy to issue a refund so we've reached out to you directly via email from support@dealdash.com with further details. If you do not see the email, please check your spam folder as well. Looking forward to hearing back from you!
Hi Kimberly, Thanks for your question! DealDash operates on a pay-to-participate basis, so you need to purchase bids in advance to load up your account balance. Click here to check out our promotional Bid Pack prices: https://www.dealdash.com/buybids Each bid you place uses up one of the bids from your balance, and increases the price of the auction by 1¢, while setting the auction timer then back to a full nine seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. Auctions go on as long as the bidding continues, but if no new bids are placed and you are the final bidder in the auction, you win the auction at the final sale price! If you don't win the auction, you can still use the Buy It Now offer to purchase the item for its retail price, and even get back all the bids you used in that auction! Users who take advantage of this option usually have a better experience, since they get the item they initially wanted, as well as to keep all their bids. For more info, check out our How it Works video for a brief overview of what to expect from the auctions: https://www.dealdash.com/help/how-it-works Please let us know if you have any additional questions by sending an email to support@dealdash.com!
