DealDash Questions & Answers

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Here’s what consumers have asked with answers from DealDash staff and previous consumers.

202 questions answered
20% answered in 1 day
Question:

If i bid on a ps5 say i had a bid on 300 and someone bid 325 and won do i loose my 300 or does go back to my account

Answer:

Hi Perry, Thank you for getting in touch. I'm afraid that if you do not win an auction, you will not automatically get the bids back to your account. You do however have the option to use Buy it Now! With the Buy it Now option you simply pay the normal price, and not only do you receive the item, you get all your bids back from the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted as well as retain all their bids. If you don't want to use Buy it Now, you will unfortunately lose the bids. We recommend our users to bid on items they really want so that if they lose the auction, they can still get the item and their bids back. Hope this helps! Let us know if there's anything else we can do for you, it would be our pleasure.

By DealDash -., Community Manager
Question:

If i bid on a ps5 say i had a bid on 300 and someone bid 325 and won do i loos my 300 or does go back to my account

Answer:

Hi Perry, Thank you for getting in touch. I'm afraid that if you do not win an auction, you will not automatically get the bids back to your account. You do however have the option to use Buy it Now! With the Buy it Now option you simply pay the normal price, and not only do you receive the item, you get all your bids back from the auction. Users who take advantage of this option usually have a better experience, since they both get the item they initially wanted as well as retain all their bids. If you don't want to use Buy it Now, you will unfortunately lose the bids. We recommend our users to bid on items they really want so that if they lose the auction, they can still get the item and their bids back. Hope this helps! Let us know if there's anything else we can do for you, it would be our pleasure.

By DealDash -., Community Manager
Question:

If i put 100 bids in bid buddy and i buy it for 50do i get the 50 unused bids back?

Answer:

Hi Eric! All unused bids in the Bidbiddy by the end of the auction are placed back into your account!

By DealDash -., Community Manager
Question:

I need to o an address change

Answer:

Hi Melanie! We can definitely help you with that! We would love to assist further. Please reach out to us at support@DealDash.com, we're available 24/7!

By DealDash -., Community Manager
Question:

I have won a few auctions but don't know how to provide my mailing address.

Answer:

Hi Jeffrey! Each time you win an auction or place a 'Buy it Now' order, you will be able to view and modify your address. Please note that by default, we use the address from your most recently placed order as your standard address on file. We would love to assist further. Please reach out to us at support@DealDash.com, we're available 24/7! Looking forward to hearing back from you!

By DealDash -., Community Manager

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