DealDash Questions & Answers

Hi Sharon, thank you for reaching out to us. We're sorry to hear of the trouble! We have taken a look at your account and it appears that you may have made an accidental purchase. We are more than happy to issue a refund so we've reached out to you directly via email from support@dealdash.com with further details. If you do not see the email, please check your spam folder as well. Looking forward to hearing back from you!

Hi Sharon, thank you for reaching out to us. We're sorry to hear of the trouble! We have taken a look at your account and it appears that you may have made an accidental purchase. We are more than happy to issue a refund so we've reached out to you directly via email from support@dealdash.com with further details. If you do not see the email, please check your spam folder as well. Looking forward to hearing back from you!

Hi Kimberly, Thanks for your question! DealDash operates on a pay-to-participate basis, so you need to purchase bids in advance to load up your account balance. Click here to check out our promotional Bid Pack prices: https://www.dealdash.com/buybids Each bid you place uses up one of the bids from your balance, and increases the price of the auction by 1¢, while setting the auction timer then back to a full nine seconds. It's in this small window that someone else must decide if they will place a bid to outbid you. Auctions go on as long as the bidding continues, but if no new bids are placed and you are the final bidder in the auction, you win the auction at the final sale price! If you don't win the auction, you can still use the Buy It Now offer to purchase the item for its retail price, and even get back all the bids you used in that auction! Users who take advantage of this option usually have a better experience, since they get the item they initially wanted, as well as to keep all their bids. For more info, check out our How it Works video for a brief overview of what to expect from the auctions: https://www.dealdash.com/help/how-it-works Please let us know if you have any additional questions by sending an email to support@dealdash.com!

Hi Bren! Typically, the Buy it Now offer expires after 7 days. However, please feel free to reach out to us at support@dealdash.com if you need further assistance as we would be more than happy to help and answer any additional questions you may have! Looking forward to hearing back from you!

Hi Rhonda, please reach out to us at support@dealdash.com so we can further assist right away.

Hi James, thanks for your message. We have reached out to you now directly via email, thanks!

Hi Valerie. There is no fee to sign up for DealDash. You can join entirely for free and use the free account to explore the website and check out the auctions and our how it works section. But if you want to start participating in the auction then at least one Bid Pack is required. Keep in mind that DealDash has a 100% money-back guarantee on your first bid pack (Available up to 90 days after purchase) and a winning guarantee. If you try us out and don't win an auction with your first bid pack, we'll return the bids back to your account free for a second chance at winning a great deal.

Hi Maria, Thank you for your question. Yes, if you win an auction with the 30 bids, the remaining 20 bids will be returned back to your account! I hope this helps and please reach out if you have any further questions or concerns.

Hi Bradley, please send us an email to support@dealdash.com so we can further assist, thanks!

Thanks for your question Sandy! You can view the items available in our auctions by going directly to www.dealdash.com!