• Dailysale.com

Dailysale.com

Overview

Dailysale.com has a rating of 2.29 stars from 347 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Dailysale.com most frequently mention customer service, phone number, and apple watch problems. Dailysale.com ranks 788th among Discount Shopping sites.

  • Service
    160
  • Value
    152
  • Shipping
    153
  • Returns
    111
  • Quality
    135

This company does not typically respond to reviews

Positive reviews (last 12 months): 25.8%
Positive
8
Neutral
0
Negative
23
107
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I never have received such terrible customer service in my life.
  • Upon immediately requesting a refund the same day I was informed that I would have to pay a $32 handling fee!
How would you rate Dailysale.com?
Top Positive Review

“Great”

Nikki C.
1/6/24

I bought these as gifts. They love them. Fast shipping as well. Good communications with them. Thank you

Top Critical Review

“Stay away”

Christopher l.
1/27/24

This place is absolutely horrible. There's no one totalk to and only emails that never reach anyone. I had to file for return. Charged a 22 dollar return fee to send back a 100 dollar laptop. Supposedly refurbished, the thing was just used and not functioning to add to the problem. It still was locked under the initial user and the battery wouldn't charge. It would only work plugged in which defeats the purpose of a laptop. Absolutely stay away from this company! You will not be happy.

Reviews (347)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (76) handling fee (16)
Thumbnail of user christopherl1748
1 review
2 helpful votes
January 27th, 2024

This place is absolutely horrible. There's no one totalk to and only emails that never reach anyone. I had to file for return. Charged a 22 dollar return fee to send back a 100 dollar laptop. Supposedly refurbished, the thing was just used and not functioning to add to the problem. It still was locked under the initial user and the battery wouldn't charge. It would only work plugged in which defeats the purpose of a laptop. Absolutely stay away from this company! You will not be happy.

Products used:
Laptop, well I tried to use it.

Service
Value
Shipping
Returns
Quality
Thumbnail of user neillbutler
1 review
4 helpful votes
December 20th, 2023

After purchasing an Apple watch for my mom from their site it took me some time to have it set up for her as I made the purchase a month in advance. When I finally tried to set it up for her it had been locked to someone else iCloud account. When I requested help from their customer support I was met with ' Your 30-day warranty has expired". The watch powers up and charges no physical damage it's just locked to someone's account and you would sell me a product that now shows up as lost or stolen. This level of dishonesty is criminal.

Products used:
apple watch

Service
Value
Shipping
Returns
Quality
Thumbnail of user zahraa58
1 review
2 helpful votes
December 26th, 2023

Review is zero if I could choose zero. I bought a laptop from them which was titled as refurbished. What I got was a second hand laptop in a poor condition with wrong adaptor such that I even could not turn on the laptop. When I emailed them and informed them about the wrong adaptor and asked for the refund, they deducted half of the price of the laptop as the handling fee although they had sent me the wrong adaptor. Do not buy from them. You will lose your money!

Thumbnail of user rebeccag1707
1 review
0 helpful votes
January 19th, 2024

Trash market I brought a iPad wasn't even the 4th Gen it's a 3rd Gen didn't come with the correct wall mount plus it had a screen protector and it don't even turn on I need to find Mr JAY HOFSTATTER you are playing with people money.

Thumbnail of user nikkic339
1 review
0 helpful votes
January 6th, 2024

I bought these as gifts. They love them. Fast shipping as well. Good communications with them. Thank you

Thumbnail of user piperm24
1 review
1 helpful vote
February 3rd, 2023
Verified purchase

The Apple Watch I received in almost 2 weeks… it was supposed 2-5 day shipping. I also tried to connect the Apple Watch I received would not connect to my daughters phone even with Apple support. Then I go return it…3 days later…I will not get refunded for the for extended warranty and I have to pay shipping back for defective item they sent me. Worst customer service… don't don't buy from them.

Tip for consumers:
Shipping take almost 2 weeks

Products used:
None I had to return apple watch

Service
Value
Shipping
Returns
Quality
Thumbnail of user geisinskyb
1 review
0 helpful votes
February 7th, 2024

Daily Sale is everything you'd worry about an overseas bargain website, -misleading and unresponsive.

Tip for consumers:
The merchandise can be far more mediocre than it appears on their website. The merchandise arrives from overseas and much later than expected. Their consumer protection policy as written on their website has nothing to do with reality. Plus, don't ever expect a response to your contact form.

Products used:
I purchased a wrist watch (plus more) from Daily Sale. The watch was defective and Daily Sale would not respond to my correspondence, even though I was using their platform to communicate. Only after I filed for a refund through PayPal did they finally reply to PayPal, they agree to refund the cost of the item but I needed to send the defective item back at my expense, which means I lost money getting nothing at all. They who sent defective merchandise lost nothing. I tried communicating with them along the way, but they just ignored me. This is an overseas deceitful company peddling very mediocre merchandise.

Thumbnail of user mtelliott1322
1 review
0 helpful votes
December 17th, 2023

The search for item I was looking for was easy.
The description was great.
And most of all the Price was excellent!
I just didn't like the advertisement bomb in my email after I stated in Checkout to opt out!

Thumbnail of user davidr6748
1 review
0 helpful votes
December 23rd, 2023

I ordered iPods and paid extra for "2-3 business day shipping" according to their site. I reached out to the company to confirm the timeframe and 2 business days later the item had still not been shipped according to website tracking. I reached out again, twice, to cancel my order. None of my messages have been responded to and products are not estimated to be delivered until 9 days (7 business days) after my order was placed. Still haven't seen products so no clue as to the condition. They've completely ignored all messages and failed to send the items within any sort of reasonable timeframe for what I paid for.

Service
Value
Shipping
Returns
Quality
Thumbnail of user nickdriver54321
1 review
0 helpful votes
January 2nd, 2024

Avoid this company at all cost. They advertise top notch customer service but haven't be able to get a hold of them or a email response for over a month. Beware you could be getting scammed jusy like me. So do yourself a favor and avoid this company

Service
Value
Shipping
Returns
Quality
Thumbnail of user bobm1441
1 review
0 helpful votes
February 22nd, 2023
Verified purchase

It's nice to deal with a competent web site that does what they say they will,
AND does it so well. Great job! Customer 4 life!

Tip for consumers:
They seem like one of the good guys.

Products used:
Phone

Service
Value
Shipping
Quality
Thumbnail of user bartonl17
2 reviews
1 helpful vote
March 22nd, 2023
Verified purchase

I purchased an expensive Dyson hair dryer for my wife. The thing would cut off after 5 seconds. I opted to return it, and this cost $28 to replace something. The refurbished Dyson arrived and at least this one lasted for a month before it died all together. No option to return the second one. You only get one shot to get it right. Daily Sale can send you crap and if you are dumb enough to buy it a second time? Just call me a fool. This is not a site I will ever use again after this $300 debacle.

Tip for consumers:
Do not buy anything refurbished.

Products used:
Dyson HD07 hair dryer

Service
Value
Shipping
Returns
Quality
Thumbnail of user crystalw757
1 review
0 helpful votes
July 4th, 2023
Verified purchase

I've tried on two occasions to buy a Taser or stun gun and DailySales.com has refunded my money back because they said I needed a license in my state. So I finally got a FOID card and email them a picture of it, and all they can say is a they forward my request to their fulfillment team and it will get back to me as soon as they receive a response. They're beating around the bush for some reason and the only reason I gave them two stars is because I bought a silver chain from them..

Thumbnail of user theorgbrnsugr1
1 review
0 helpful votes
December 27th, 2023

I ordered a touchscreen Dell Chromebook. I received a regular Chromebook. I paid for the insurance as well. I sent back the Chromebook. I received the same one I sent back. I spent 71.00 on nothing. I should have just gone to discount electronics. I've been satisfied with them for years.

Service
Value
Shipping
Returns
Quality
Thumbnail of user scottx120
2 reviews
0 helpful votes
August 24th, 2023

Bought yesterday. Already on its way. Just hoping it fits. It looks amazing. I ordered 1 size up. Fingers crossed

Thumbnail of user ordersdxs1
4 reviews
0 helpful votes
December 27th, 2023

Not happy with my order. Cheaply made. Not happy with my order. Cheaply made. Not happy with my order. Cheaply made

Products used:
gadget

Service
Value
Shipping
Returns
Quality
Thumbnail of user ruthw1046
1 review
0 helpful votes
August 7th, 2023

This Calista styling wand is so easy to use. The teeth gently hold your hair to style as curly or smooth as you wish. And the delivery was fast. I love it and I'm sure you will, too. I own a larger Calista wand from a few years back when I had long hair, so I trusted the brand.

Tip for consumers:
I admit, I was skeptical, purchasing a refurbished item. But it looks perfect and works great, plus a healthy savings. Thank you.

Products used:
Calista Perfecter styling wand

Service
Value
Shipping
Quality
Thumbnail of user chetc34
1 review
0 helpful votes
February 1st, 2023
Verified purchase

Wished I checked this site prior to purchasing. Bought a Dyson vacuum. Item was clearly used. It was dinged up, had paint splatters on it and didn't come with the charging dock. All of which I would've overlooked if the damn thing actually worked. Returned the item immediately and paid for the handling fee. At this point, I'd be happy if they actually returned my money. It amazes me how a company like this is still able to legally do business.

Tip for consumers:
avoid at all costs.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jeffreya372
1 review
0 helpful votes
December 29th, 2023

This place is a total scam i purchased a chromebook and then right after only 5 minutes from placing the order i changed my mind I went to cancel but no phone number so i sent it thru the email they have and also the chat box. Well still no answer then the next day it was listed as shipped. When it arrived it was like it was ran over by a car and didnt work,,,a true peice of trash. So i tried to contact them every day for 5 days. I went to fill out the return form and it said i have to have a shipping label well i still cant get any reply also i paid 83.00 for the chromebook and on the return form it said i will only get back 50 dollars out of 83. This isnt written in their statement. Today it been 8 days still no reply so i turned it over to the credit card company. So their products are junk, they dont have return policy if they do how can you used it if they need to send the customer a shipping label but they wont do that because the dont reply!

Thumbnail of user declansheehy
1 review
0 helpful votes
June 13th, 2023

I recently purchased a Vizo 38" surround system and the system arrived without the necessary attachments to install it. The company did nothing to fix it, and when I offered to purchase the accessories myself for $10.00 and requested a $10 credit they refused. Really poor customer service as refurbished is "like new" and missing accessories is not "like new". I will be returning the item of refund, and you have lost a customer forever.

Products used:
Sound Bar

Service
Value
Shipping
Returns
Quality
Thumbnail of user cm1095
1 review
0 helpful votes
June 3rd, 2023

Dailysale not helpful careful
Could not get hair dryer repaired under the Dyson 2 year warranty because there was no serial number on product bought 3 of these ended up having to buy a new one somewhere else so I have a legit warranty. Lower price but warranty is needed with electronics disappointed. No reply when I asked daily sale to provide info on serial number. None on product that was identifiable by Dyson from DailySale

Thumbnail of user lindab5024
1 review
1 helpful vote
January 17th, 2023
Verified purchase

DO NOT BUY. Zero star review
I received damaged watches
My original order the watch screen was broken, the replacement for the broken watch was in even worse condition when it arrived. The whole back of the watch was clearly damaged and the screen is extremely Scuffed and scratched. I was forced to pay full price of watch in order to even get a replacement. Daily sales has failed to Either reimburse me or send me a NON damaged product.

Products used:
Electronic

Service
Value
Shipping
Returns
Quality
Thumbnail of user janeth1681
1 review
1 helpful vote
July 21st, 2022

I bought a refurbished Dyson. When it arrived, it was missing parts(the attachments). It ran for less than 3 minutes, then it needed to be charged again. After contacting customer service several times, I decided to return it. I was very dissatisfied when I found I did not get a full refund, I had to pay a restocking fee? It was defective and didn't come with all the parts advertised! What a scam. I will never order from them again

Service
Value
Shipping
Returns
Quality
Thumbnail of user mar62
1 review
2 helpful votes
September 26th, 2023

I was dumb to make a purchase. Could not get an accurate tracking number. I constantly asked to cancel and was told they had shipped and I would love my purchase! When package finally arrived it was not what I ordered! I continue to ask for a refund to no response! This is a scam!

Products used:
Champagne framed button

Service
Value
Shipping
Returns
Quality
Thumbnail of user michaeljasonjr29
2 reviews
3 helpful votes
August 25th, 2023
Verified purchase

They cancelled my order, and now refuse to issue a refund for my money giving excuses that they can't do anything and that I should contact the Financial Instituion. When I disputed the transaction on Paypal, they claim to have sent the order using a fake tracking number. The store is clearly trying to scam people.

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

DailySale.com is the place to get the best deals on all the products you love up to 50-90% off retail. Fresh deals daily.

Company Representative

Thumbnail of user jayh165
Jay H.
Typically does not respond to reviews

How do I know I can trust these reviews about Dailysale.com?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Dailysale.com?