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How easy is it to get a hold of customer service at CuddleDown?

asked by Carol G. on 11/1/19

4 Answers
Not easy, when you try to cancel "secret" membership charges.
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Terrible. I have been on hold for 50 minutes. It took me four calls to get a return label.
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You can contact them but you will not receive any help from them. I am stuck with a comforter cover that I never received the matching pillow shams.
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Difficult. I had to email them and never heard back. It took me a lot of time to find their number, while it was fast to get someone on the phone the service offered was extremely horrible and lacking.
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