Cold Tequila
Questions & Answers
Here’s what buyers have asked with answers from Cold Tequila staff and previous consumers.
3
questions answered
0%
answered within 1 day
Question:
What is the return policy
Answer:
Virtually non-existent. If you ask for a refund, they want a photo of your mailing label and photos of the item so they can see what is "wrong". They then tell you it has no discrepancy with their photo (postage stamp size) and they will not issue refund. I don't know what happens if they sent you the wrong one, or if there is noticeable damage. I suspect they will exchange, maybe, but they do not accept that you don't want it or, actually, that it is inferior crap.
By Lynn N., over a year old
Answer:
Even tho their add says refund if not completely satisfied, it is not true. They come with excuses and do not refund money. Only place they belong is in the trash.
By Mary h., over a year old
Question:
how do I cancel my order?
Answer:
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Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?