ChicMe Questions & Answers

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Here’s what consumers have asked with answers from ChicMe staff and previous consumers.

164 questions answered
4% answered in 1 day
Question:

What is the turn around time, i have an event on april 28th

Answer:

Hello cashawn, Could you please send your order number to the email address:support@chicme.com?we will help you check your order.

By ChicME O.,
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Question:

I just purchased a bra/panty set didn't receive a confirmation email yet?! would like it to be sent please

Answer:

Hello Candyann Thanks for your support. Have you checked the email spam folder? You can also contact us through this email address:support@chicme.com Best, Chic Me

By ChicME O.,
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Question:

How long does shipping take?

Answer:

Hey Rash, the shipping time is depending on the shipping method you choose and your destination. You can click this link to have a look About the shipping time http://www.chicme.com/fs/shipping-policy-pc

By ChicME O.,
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Question:

I have placed an order and was wondering if i get an email to confirm it please or a tracking number

Answer:

Hey Priscilla, please send me your order number or email address that you registered on our website, I'll help you check it. You also can send email to support@chicme.com ask for a help

By ChicME O.,
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Question:

Hello, i just placed my first order with this company. i am reading the reviews and they are really split down the middle but, i can't help but feel a little nervous. will i get a confirmation email about my order? and will it really take a few months to get?

Answer:

Hey Dawn, if possible, please contact with our customer service through support@chicme.com, they will help you check your order information. Thanks

By ChicME O.,
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Question:

It's been 3 weeks and i haven't received my order and it's not tracking. i will never order again. this is the worst site ever!

Answer:

Did you ever recieve your order? I have been waiting since I ordered in July like the 25th. If you did recieve how long did you wait? I keep getting run around.

By Barb G.
Question:

Answer:

You'll probably never get it, and they'll do everything and anything they can to keep your money too.

By Britney S.
Question:

Why don't u guys have a customer service number for ur clients to be be able to reach out by phone?

Answer:

They are con artists I've found who certainly don't make it easy to contact them, they make it very difficult hoping that we'll give up, but I certainly won't

By Maria O.
Question:

I'm returning items how legit is the company on returning items and getting my refund back

Answer:

THEY GIVE YOU PARTIAL REFUND AFTER TRYING TO CON YOU TO ACCEPT COUPONS, BUT I'M HAVING TROUBLE GETTING SO CALLED SHIPPING FEES REFUNDED BECAUSE I DIDN'T CANCEL THE ORDER, I WANT THE SHIPPING FEES BACK BECAUSE I WANTED THE ORDER UNTIL I SAW THE CHEAP RUBBISH THEY SEND

By Maria O.
Question:

If i am normally a size large 10-12, what size should i order the clothes? shirts, pants, dresses, etc.?

Answer:

I really hope you didn't bother I'm a size 10 ordered size S you could easily fit 2 of me in the tops

By Maria O.

Can’t see your question? Ask to get answers from the ChicMe staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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